Service Delivery Excellence Manager
3 days ago
Tbwa Chiat/Day Inc is dedicated to delivering outstanding service to our customers. As a Service Delivery Excellence Manager, you'll be responsible for ensuring that our agents meet the highest standards of quality and service.
You'll monitor agent calls, chats, and emails to assess quality and adherence to service standards. Your analytical skills and attention to detail will help identify areas for improvement and develop strategies to enhance service delivery.
You'll work closely with our Team Leaders and Training Supervisors to address gaps and improve performance. Your ability to provide constructive feedback and training recommendations will be essential in driving results. If you're passionate about delivering exceptional customer experiences, we want to hear from you
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Excellence in Shared Services Delivery
14 hours ago
Riyadh, Ar Riyāḑ, Saudi Arabia Misk Foundation Full timeMisk Foundation is seeking an Excellence in Shared Services Delivery professional to join our team.Job Summary:The job holder will be responsible for delivering high-quality services to all stakeholders, managing the development and execution of overall shared services' quality and performance strategy, covering areas such as performance management,...
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Service Delivery Excellence Professional
2 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia BaseTeam Recruitment Full timeRole DescriptionThe Service Delivery Excellence Professional will play a key role in enhancing customer satisfaction and loyalty through insightful data analysis and proactive relationship management. This position requires a highly competent individual capable of interpreting customer feedback and trends to formulate actionable strategies.Main...
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Delivery Excellence Specialist
6 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Ejada Systems Limited. Full timeEjada Systems Limited is seeking a highly skilled Delivery Excellence Specialist to drive continuous improvement initiatives to enhance service quality and efficiency.In this role, you will develop and implement best practices and frameworks such as Agile, ITIL, or Lean methodologies. You will also use data-driven insights to track service performance and...
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Service Delivery Manager
4 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia ALJOMAIH BOTTLING PLANTS Full timeWe are looking for a highly skilled Service Delivery Manager to join our team at ALJOMAIH BOTTLING PLANTS. As a Service Delivery Manager, you will play a critical role in ensuring that our IT services meet the highest standards of quality and efficiency.You will be responsible for developing and implementing strategies to improve our IT service delivery...
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Service Delivery Manager
6 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Ejada Systems Limited. Full timeWe are seeking a seasoned Service Delivery Manager to join our team at Ejada Systems Limited. In this role, you will be responsible for overseeing the end-to-end delivery of services and projects, ensuring alignment with business goals.You will develop and implement strategies to improve service efficiency, quality, and customer satisfaction. Additionally,...
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Head of IT Services
4 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Delivery Hero SE Full timeLeading the Way in IT OperationsHungerstation is a fast-growing food delivery app in the region, and we're seeking an experienced Director of IT Operations to lead and optimize our IT infrastructure, service management, and operations across multiple locations. As a member of our team, you'll be responsible for overseeing the design, deployment, and...
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Delivery Experience Specialist
4 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Delivery Hero SE Full timeDelivering Exceptional Customer Experiences: A Career OpportunityJob DescriptionStrategic Logistics Planning and ExecutionDelivery Time Reduction and EnhancementNPS Score Improvement through Delivery ExperienceAbout UsWe are a leading player in the delivery space, driven by our passion to deliver exceptional customer experiences.With operations across 70+...
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Delivery Service Manager
6 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Laverne Group | مجموعة لافيرن Full timeLast Mile Delivery OperationsAs a key member of the Laverne Group | مجموعة لافيرن team, the Last Mile Delivery Operations expert will be responsible for overseeing and managing the last-mile delivery process to ensure timely and efficient deliveries.Key Responsibilities:Oversee and manage the last-mile delivery process to ensure timely and...
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IT Service Delivery Manager
3 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Visionx Full timeAbout VisionXWe are a cutting-edge technology company dedicated to revolutionizing the way businesses approach complexity with AI. Founded in 2017, our mission is to provide custom, agile systems that address unique challenges.Our team of industry experts works closely with world-leading brands and Fortune 1000 companies, leveraging expertise in computer...
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Delivery Excellence Director
6 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Amazon Full timeAbout The Job:We are seeking an experienced IT TRANSFORMATION SPECIALIST to join our team at Amazon. As a key member of our Professional Services organization, you will play a crucial role in helping customers achieve their desired business outcomes when using the AWS Cloud.Responsibilities:Building and managing high-performing teams of cloud...
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IT Service Excellence Manager
3 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Visionx Full timeAbout VisionXAt VisionX, we empower businesses to overcome complexity through custom AI solutions. Our mission since 2017 has been to revolutionize the industry with agile systems tailored to each client's unique challenges. We collaborate closely with world-leading brands and Fortune 1000 companies, leveraging expertise in computer vision, 3D modeling, AR,...
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Service Delivery Coordinator
3 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Rawaj HCM Jobs Full timeRawaj HCM Jobs values innovative professionals who drive success through effective IT service delivery.The ideal candidate for this position will possess strong analytical and problem-solving skills, excellent leadership and communication abilities, and a customer-centric approach.Key TasksManage service requests efficiently, resolving issues within...
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Service Delivery Specialist
3 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Ihgarmyhotels Full timeService Delivery SpecialistAs a Service Delivery Specialist at Ihgarmyhotels, you'll play a critical role in ensuring the seamless delivery of our services. Your primary focus will be on supervising staff, overseeing service operations, and interacting with guests to ensure their needs are met.You'll also be responsible for monitoring inventory levels,...
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Delivery Service Manager
3 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Hamad M. Al Rugaib & Sons Trading Co Full timeRole Summary:We are looking for a highly organized and detail-oriented Delivery Coordinator to join our team at Hamad M. Al Rugaib & Sons Trading Co.Key Accountabilities:Confirm delivery details with customers, resolve any issues, and address their inquiries and concerns.Track and resolve delivery-related issues promptly.Monitor performance standards to...
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Service Delivery Expert
1 day ago
Riyadh, Ar Riyāḑ, Saudi Arabia AREEB Full timeAreeb is seeking a seasoned Service Delivery Expert to join our team in Riyadh. The ideal candidate will be responsible for delivering exceptional services, building client relationships, and ensuring seamless service coordination.Key ResponsibilitiesService Delivery Deliver timely and successful results that meet or exceed client expectations. Collaborate...
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Service Delivery Manager
14 hours ago
Riyadh, Ar Riyāḑ, Saudi Arabia Abunayyan Holding Full timeWe are looking for a highly skilled Service Delivery Manager to join our team at Abunayyan Holding. As a key member of our business development team, you will be responsible for developing and executing a business development strategy to drive growth and expand our presence in the Saudi FM market.The ideal candidate will have a proven track record in...
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IT Service Delivery Manager
4 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia IFS Full timeKey ResponsibilitiesThe Global Services Strategist establishes and shapes desired customer outcomes and designs executable offerings to deliver value across the customer lifecycle. This role requires strong verbal and written communication skills, strategic planning skills, and the ability to work in a deadline-driven environment.You will work closely with...
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Customer Service Excellence Leader
3 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Keeta Full timeCustomer Service Excellence LeaderWe are revolutionizing the food delivery space, leveraging cutting-edge technology to provide fast, reliable, and seamless experiences. As a dynamic global platform, we have rapidly expanded across key regions.This role leads quality assurance efforts and enhances service standards for our Saudi Contact Center. The ideal...
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Service Delivery Manager
2 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia شركة درعه للتجاره Full timeOur ideal candidate is a results-driven leader with extensive experience in customer service management. They possess excellent leadership skills, strong analytical and problem-solving abilities, and a proven track record of driving customer satisfaction. The successful candidate will have experience working in a fast-paced environment and adapting to...
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Cloud Service Delivery Expert
4 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Saudi Railway Company Full timeAbout the RoleWe are seeking an experienced Cloud Service Delivery Expert to join our team. The successful candidate will be responsible for managing cloud computing operations through IaaS model, ensuring provision of relevant cloud resources, and providing inputs on development of security policies.The ideal candidate will have a strong background in IT...