IT Service Delivery Manager

2 days ago


Riyadh, Ar Riyāḑ, Saudi Arabia IFS Full time
Key Responsibilities

The Global Services Strategist establishes and shapes desired customer outcomes and designs executable offerings to deliver value across the customer lifecycle. This role requires strong verbal and written communication skills, strategic planning skills, and the ability to work in a deadline-driven environment.

You will work closely with sales and delivery teams to ensure that IFS proposals follow best practices and standards while minimizing risk to both the customer and IFS. Additionally, you will facilitate customer requirements discovery workshops, pitch services aligned with customer objectives, qualify deals, and set the services sales strategy.

This role is responsible for ensuring that IFS proposals follow best practices and standards while minimizing risk to both the customer and IFS. Collaboration with many contributors is essential, but the Global Services Strategist drives the services content of the bids, along with underpinning documentation, contracts, and Statements of Work (SOWs).



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