Complaints Management Professional
3 days ago
FIRST ABU DHABI BANK (FAB) is one of the largest banks in the UAE, providing a wide range of banking services to individuals, businesses, and governments.
We are committed to delivering exceptional customer service and creating value for our customers through innovative products and services.
In this role, you will be part of a dynamic team that is dedicated to providing excellent customer service and ensuring that customer complaints are resolved promptly and fairly.
- Analyze complaints and identify areas for improvement.
- Develop and implement strategies to prevent future complaints.
- Collaborate with business units to resolve complaints efficiently.
Required Skills and Qualifications:
- Relevant experience in complaint handling or customer service.
- Excellent communication and problem-solving skills.
- Ability to work independently and as part of a team.
Benefits:
- Award-winning bank with a strong reputation in the region.
- Ongoing training and development opportunities.
- Competitive salary and benefits package.
-
Complaint Handling Expert
3 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia First Abu Dhabi Bank (FAB) Full timeJob Summary:FAB is seeking a highly motivated and experienced Complaint Handling Expert to join our team. The successful candidate will be responsible for managing and reviewing all customer complaints in compliance with provided SLAs.The ideal candidate will have a proven track record in complaint handling and analysis, and be able to develop and implement...
-
Complaints Disputes Specialist Professiona
2 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Mobily Full timeMentoring/supervising the performance/responses of the CITC Complaints team (Customer Care) in resolving customers' complaints at all CITC systems levels.Representing the Company before the CITC in relation to any matters related to customers' complaints (i.e. workshops, meetings, conferences).Providing solutions (technical or otherwise) to close the...
-
Administrative Support Professional
7 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Manpower Professional Full timeAt Manpower Professional, we are seeking a highly skilled Administrative Support Professional to join our team in Riyadh. The ideal candidate will possess strong interpersonal skills, effective communication abilities, and proficiency in MS Office applications.The successful candidate will be responsible for maintaining office records and files, answering...
-
Office Operations Manager
7 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Manpower Professional Full timeManpower Professional is a leading software solutions company based in Saudi Arabia, and we are currently seeking an experienced Office Operations Manager to join our team. The successful candidate will be responsible for maintaining office efficiency, ensuring smooth operations, and providing exceptional support services to our clients.The key...
-
Risk Management Professional
23 hours ago
Riyadh, Ar Riyāḑ, Saudi Arabia JASARA Program Management Company Full timeSenior HSE EngineerJASARA Program Management Company seeks a Senior HSE Engineer to lead the development and implementation of comprehensive HSE policies and procedures.Main Responsibilities:Lead the development, implementation, and monitoring of HSE policies and procedures.Conduct thorough risk assessments and safety audits to identify potential...
-
Patient Experience Manager
2 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia DR. SULAIMAN AL HABIB MEDICAL CENTER Full timeRoles and responsibilities Coordinate the process of patient complaints and follow up with the involved departments, communicating with the patients, closing the complaints and ensure patient satisfaction. This role champions improving patient satisfaction by gathering feedback, identifying areas for improvement, and implementing successful initiatives. The...
-
Riyadh, Ar Riyāḑ, Saudi Arabia Professional Signage Company Full timeAbout UsAt Professional Signage Company, we strive to deliver exceptional AV solutions that exceed our clients' expectations. As a Business Development Manager (AV), you will play a crucial role in driving growth and expanding our market presence.What You Will Do:You will identify and pursue new business opportunities within the AV technology sector.You will...
-
Senior Accounting Professional
2 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia BADRI Management Consultancy Full timeAs a Senior Accounting Professional, you will play a critical role in managing our accounting department and ensuring the financial health of our organization. You will be responsible for managing financial budgets, implementing and overseeing all financial activities related to our properties in compliance with local tax laws.The ideal candidate will have a...
-
Regional Delivery Manager
6 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Keeta Full timeAt Keeta, we are seeking a highly skilled Regional Delivery Manager to oversee the daily management of our dark store delivery module. This role involves developing regional delivery management plans and supervising on-site execution.ResponsibilitiesDevelop and implement regional delivery management plans to ensure efficient delivery operations.Supervise...
-
Cash Flow Manager
2 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Saudi Professional League Full timeKey RequirementsTo be successful in this role, candidates must possess a Bachelor's Degree in Business Administration or a related field, along with professional certification in accounting and/or finance. A minimum of 3 years of experience in accounting and/or financial reporting is also required.
-
HR Coordination Professional
2 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Jasara Program Management Company Full timeAre you a highly organized and detail-oriented individual looking for a challenging opportunity in HR coordination?We invite applications from individuals who possess strong organizational skills, effective communication abilities, and a proactive approach to join our team as an HR Coordination Professional.In this role, you will coordinate activities,...
-
Regional Delivery Operations Manager
7 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Saudi Petroleum Services Polytechnic Full timeAs a Regional Delivery Operations Manager at Saudi Petroleum Services Polytechnic, you will be responsible for the daily management of the dark store delivery module. This involves developing regional delivery management plans and supervising on-site execution.The role requires facilitating the implementation of business operations in the region, monitoring...
-
Executive Assistant
7 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Manpower Professional Full timeManpower Professional is seeking an experienced Executive Assistant to join our team in Riyadh. The successful candidate will be responsible for providing high-level administrative support to our senior management team, including scheduling appointments, preparing reports, and coordinating meetings and events.The ideal candidate will possess strong...
-
Interconnection Access Professional
2 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Mobily Full timeCo-ordinate and support regulatory projects related with interconnection and access, including issues related with FTTH and transmission cables etc.Facilitate CITC communications, complaints and directives in coordination with appropriate internal stakeholders.Draft official communications to CITC, MoCIT and other government bodies.Participate in the...
-
Building Inspector and QA Manager
7 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia DAV Professional Placement Group Full timeDetection and resolution of defects in building structures, equipment, or components: DAV Professional Placement Group requires a diligent professional to take up the challenge of Building Inspector and QA Manager.The selected candidate should demonstrate expertise in identifying defects through visual examination, sampling, and testing; document findings...
-
Electronics Service Professional
6 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Abdul Mohsen Al Sultan Company Full timeAbout the RoleWe are seeking a skilled Analytical Instrument Specialist to join our team. As a key member, you will be responsible for providing sales and service support to our customers.Key Responsibilities:Troubleshoot electro-mechanical equipment to ensure optimal performance.Manage customer complaints and resolve issues in a timely manner.Install...
-
Front Office Operations Manager
2 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Crowne Plaza Riyadh Al Waha, an IHG Hotel Full timeJob Description:The Front Office Supervisor role at Crowne Plaza Riyadh Al Waha, an IHG Hotel, is a key position that oversees the smooth operation of front office services. This includes managing the check-in and check-out process, ensuring guest information is accurate, and handling guest complaints efficiently.This leadership role requires strong...
-
Senior Manager Client Relations
23 hours ago
Riyadh, Ar Riyāḑ, Saudi Arabia Nielsen Consumer LLC Full timeAbout the RoleNielsen Consumer LLC seeks an experienced Senior Manager Customer Success to lead key accounts and project executions for strategic clients in the vertical. The successful candidate will be responsible for developing strong relationships with key clients and servicing their research requirements.ResponsibilitiesDevelop and maintain strong...
-
Logistics Management Specialist
23 hours ago
Riyadh, Ar Riyāḑ, Saudi Arabia H.M Rugaib & Sons Trading Co. Ltd Full timeJob DescriptionA Logistics Management Specialist with H.M Rugaib & Sons Trading Co. Ltd is responsible for overseeing the distribution and delivery schedules, ensuring timely and efficient delivery of products to customers. The ideal candidate will possess excellent communication skills and be able to handle customer inquiries and concerns in a professional...
-
Cafe Manager
4 weeks ago
Riyadh, Ar Riyāḑ, Saudi Arabia Calo Inc Full timeAboutLaunched in Bahrain in November of 2019, Calo is on a mission to make healthy easy. We're a team of dedicated people driving this mission by providing better, faster, and cheaper ways to access food through technology.Role overviewWe're looking for a Cafe Manager to ensure all sections operate successfully in accordance to company standards while using...