Complaints Management Professional

3 days ago


Riyadh, Ar Riyāḑ, Saudi Arabia First Abu Dhabi Bank (FAB) Full time
About FAB:

FIRST ABU DHABI BANK (FAB) is one of the largest banks in the UAE, providing a wide range of banking services to individuals, businesses, and governments.

We are committed to delivering exceptional customer service and creating value for our customers through innovative products and services.

In this role, you will be part of a dynamic team that is dedicated to providing excellent customer service and ensuring that customer complaints are resolved promptly and fairly.

  • Analyze complaints and identify areas for improvement.
  • Develop and implement strategies to prevent future complaints.
  • Collaborate with business units to resolve complaints efficiently.

Required Skills and Qualifications:

  • Relevant experience in complaint handling or customer service.
  • Excellent communication and problem-solving skills.
  • Ability to work independently and as part of a team.

Benefits:

  • Award-winning bank with a strong reputation in the region.
  • Ongoing training and development opportunities.
  • Competitive salary and benefits package.


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