Complaints Disputes Specialist Professiona

5 days ago


Riyadh, Ar Riyāḑ, Saudi Arabia Mobily Full time
  • Mentoring/supervising the performance/responses of the CITC Complaints team (Customer Care) in resolving customers' complaints at all CITC systems levels.
  • Representing the Company before the CITC in relation to any matters related to customers' complaints (i.e. workshops, meetings, conferences).
  • Providing solutions (technical or otherwise) to close the customers' complaints in line with the CITC requirement.
  • The required role under the SLA of Management of Correspondence through the CITC Complaints and Violations Systems.
  • Securing proper responses from the customers' complaints team to the violations forwarded by the CITC's violation committee to the company.


  • Riyadh, Ar Riyāḑ, Saudi Arabia Parsons Oman Full time

    Role DescriptionParsons Oman seeks a seasoned Procurement Dispute Resolution Specialist to manage procurement-related claims, resolve disputes with suppliers or contractors, ensure compliance with contract terms, and manage claims settlements to minimize costs and risks.Responsibilities:Oversee procurement-related claims, including disputes, warranty issues,...


  • Riyadh, Ar Riyāḑ, Saudi Arabia First Abu Dhabi Bank (FAB) Full time

    Job Overview:FAB is seeking a skilled Customer Complaints Resolution Specialist to join our team. In this role, you will be responsible for receiving, classifying, and dispatching customer complaints received from various sources.The ideal candidate will have excellent communication skills, both in English and Arabic, and be able to analyze complaints and...


  • Riyadh, Ar Riyāḑ, Saudi Arabia هيئة التأمين | Insurance Authority Full time

    The Insurance Authority seeks a highly skilled Insurance Regulatory Compliance Specialist to join our team. As a key member of our regulatory unit, you will be responsible for ensuring compliance with relevant regulations and procedures. Your expertise in insurance law and regulatory affairs will be invaluable to our organization.Key...


  • Riyadh, Ar Riyāḑ, Saudi Arabia هيئة الزكاة والضريبة والجمارك Full time

    Role OverviewWe are seeking a highly skilled Whistleblowing Specialist to join our team, responsible for managing the Whistleblowing platform hotline and investigating reported violations.Key ResponsibilitiesHotline ManagementReceive, check, and log internal complaints related to disputes, employee misconduct, or grievances.Escalate reported violations and...


  • Riyadh, Ar Riyāḑ, Saudi Arabia Kone México Full time

    About Our CultureKONE México is a Top Employer certified company committed to fostering a great work culture. We strive for excellence in people practices, quality, and efficiency while nurturing collaboration, diversity, growth, and wellbeing.Our Finance team has an exciting opportunity for an experienced Collections Specialist to be based in Riyadh, Saudi...


  • Riyadh, Ar Riyāḑ, Saudi Arabia Kone Full time

    At KONE, we're seeking a skilled Finance Operations Specialist to join our team in Riyadh, Saudi Arabia.This role is responsible for managing customer accounts receivables, ensuring prompt payment, and maintaining excellent customer relationships. The ideal candidate will have experience in the collection field, with native Arabic language skills and...


  • Riyadh, Ar Riyāḑ, Saudi Arabia شركة درعه للتجاره Full time

    As the Head of Customer Service, you will play a critical role in shaping the company's customer service strategy and leading a team of professionals to deliver exceptional customer experiences. You will be responsible for analyzing customer service metrics, identifying trends, and developing strategies to improve customer interaction. Your expertise in...


  • Riyadh, Ar Riyāḑ, Saudi Arabia Maaden Full time

    Roles and responsibilities The Employee Relations Specialist plays a crucial role in fostering a positive and productive work environment. This position is responsible for managing employee relations issues, interpreting and administering company policies, conducting investigations, and resolving workplace conflicts. The Employee Relations Specialist will...


  • Riyadh, Ar Riyāḑ, Saudi Arabia هيئة التأمين | Insurance Authority Full time

    The Legal Insurance Specialist supports the legal analysis activities within the division. They assist in studying claims of insurance disputes and violations, preparing legal memos and addendums, and providing legal advice to internal units of the General Secretariat. The Specialist also contributes to the preparation of specialized legal studies, assists...


  • Riyadh, Ar Riyāḑ, Saudi Arabia Rentokil Pest Control South Africa Full time

    Job Title: Financial Operations SpecialistAbout the Role:We are seeking a skilled Financial Operations Specialist to join our team at Rentokil Pest Control South Africa. The ideal candidate will have a strong background in finance, excellent communication skills, and the ability to analyze and resolve complex financial issues.Key Responsibilities:Submit all...


  • Riyadh, Ar Riyāḑ, Saudi Arabia هيئة التأمين | Insurance Authority Full time

    The Insurance Authority is seeking a skilled Legal Insurance Specialist to support the legal analysis activities within our division. As a key member of our team, you will assist in studying claims of insurance disputes and violations, preparing legal memos and addendums, and providing legal advice to internal units of the General Secretariat.Key...


  • Riyadh, Ar Riyāḑ, Saudi Arabia Kone México Full time

    About Your RoleAs a Collections Specialist at KONE México, you will play a key role in driving cash flow improvement and ensuring customer satisfaction.Key responsibilities include coordinating BPO and retained organization for credit management, collection, and dispute management processes.Your Key ResponsibilitiesYou will coordinate BPO and retained...


  • Riyadh, Ar Riyāḑ, Saudi Arabia Kone México Full time

    About Our OpportunityKONE México is seeking an experienced Collections Specialist to join our Finance team in Riyadh, Saudi Arabia.This role offers an exciting opportunity to manage customer accounts receivables, engage with customers to resolve disputes, and drive cash flow improvement.Your ResponsibilitiesYou will coordinate BPO and retained organization...


  • Riyadh, Ar Riyāḑ, Saudi Arabia Laverne Group | مجموعة لافيرن Full time

    Senior Talent Acquisition Specialist @ Laverne Group | Ex- Anoosh | Recruiter | Headhunter | Top 25% of LinkedIn Recruiter TeamsJob Title: Customer Service Back Office SpecialistKey Responsibilities:Handling Customer Inquiries and Complaints:Follow up on customer inquiries or complaints escalated from the customer service department.Verify the details of...

  • Legal Specialist

    3 days ago


    Riyadh, Ar Riyāḑ, Saudi Arabia JACO Full time

    The Legal Specialist is responsible for providing legal support and guidance to the organization, ensuring compliance with laws and regulations, drafting and reviewing contracts, and assisting in resolving legal disputes. The role requires strong analytical skills, attention to detail, and the ability to interpret legal documents and regulations.Key...


  • Riyadh, Ar Riyāḑ, Saudi Arabia tasnee saudi Full time

    Roles and responsibilities Assist in the development of new Human Resources Systems, processes and procedures in order to improve efficiency and meet the changing requirements of internal clients.Prepare, reconcile and process monthly ER related reports for TASNEE management, ensuring timely completion of error free job.Participate in specific projects,...

  • Audit Specialist

    13 hours ago


    Riyadh, Ar Riyāḑ, Saudi Arabia هيئة الزكاة والضريبة والجمارك Full time

    Job DescriptionAs an Audit Specialist at هيئة الزكاة والضريبة والجمارك, you will play a crucial role in ensuring the accuracy and completeness of customs duty records. Your primary responsibility will be to conduct post-clearance audits, examining the validity of documents presented by businesses and verifying the accuracy of...


  • Riyadh, Ar Riyāḑ, Saudi Arabia Buildnow Full time

    About BuildNow BuildNow is a pioneering fintech company in the Middle East, providing innovative financial solutions for small and medium-sized enterprises (SMEs) in the construction and manufacturing sectors. Our 'Build Now Pay Later' solution optimises cash flow for businesses while facilitating access to essential resources.We are seeking a seasoned Legal...


  • Riyadh, Ar Riyāḑ, Saudi Arabia Buildnow Full time

    About BuildNowBuildNow is MENA's first "Build Now Pay Later" solution, providing construction and manufacturing SMEs with the financing they need to purchase raw materials while optimising their cash flow. As a fast-growing fintech startup in Saudi Arabia, we are redefining how businesses access financial solutions by leveraging technology and digital...


  • Riyadh, Ar Riyāḑ, Saudi Arabia Cigna Health and Life Insurance Company Full time

    Are you looking for a challenging role where you can utilize your skills and experience? Look no further than this exciting opportunity as an Insurance Claims Specialist with Cigna Health and Life Insurance Company. In this position, you will be responsible for delivering high-quality customer service and resolving claims-related issues.About The RoleRespond...