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We are currently seeking a highly skilled Dell Product Specialist to join our team at New York Global Consultants Inc. (NYGCI).
About the OpportunityThis is an exciting opportunity for a motivated and experienced individual to specialize in Dell products and provide expert technical support and maintenance services.
Main Duties- Conduct thorough technical assessments to identify and resolve complex issues related to Dell products.
- Develop and deliver training or knowledge transfer sessions as required to ensure seamless handovers.
- Collaborate with cross-functional teams to ensure seamless integration of Dell products into existing IT systems.
- Stay up-to-date with the latest Dell product releases, updates, and enhancements to ensure expertise in new technologies.
- Develop and maintain comprehensive documentation of all technical activities, including procedures, guidelines, and best practices.
The ideal candidate will possess strong technical expertise, excellent communication skills, and the ability to work effectively in a team environment.
