Senior Enterprise Sales Professional

7 days ago

Riyadh, Ar Riyāḑ, Saudi Arabia Alnafitha IT Full time

We are a leading IT service provider in Saudi Arabia, established in 1993, with a customer-centric approach focused on creating a positive experience for our clients by maximizing the value from our product and service offerings and building long-term relationships.

We help organizations set IT strategies, develop IT infrastructure, maintain high-levels of IT operational excellence, and serve business operations. We have partnered with top IT vendors and technology leaders across the globe to provide business solutions that cover most of today's business requirements.

We grow with our clients, and today we are proud to have more than 2000 customers in different industries across the kingdom. Enabling the organizations to grow better and not just bigger.

Key Responsibilities
  • Customer Relationship Management: Effectively maintain and retain existing customers by building long-term relationships.
  • Sales Growth: Meet assigned targets for profitable sales growth in assigned product lines.
  • Market Development: Lead demand-generating marketing activities in the assigned market for the assigned product specialty.
  • Account Management: Establish productive, professional relationships with key personnel in assigned customer accounts.
  • Team Collaboration: Coordinate the involvement of company personnel, including business development, support, service, marketing, customer success, and management resources, in order to meet account performance objectives and customers' expectations.
  • Customer Needs Assessment: Proactively assess, clarify, and validate customer needs on an ongoing basis.
  • Solution Development: Lead solution development efforts that best address customer needs, while coordinating the involvement of all necessary company personnel.
  • Reporting and Forecasting: Prepare weekly, monthly, quarterly, and annual reports and forecasts.
Requirements
  • Certification: Bachelor's degree in Computer Science, Business Administration, or equivalent.
  • ITIL Foundation: ITIL Foundation certification is preferred.
  • Sales Experience: Minimum of 7 years' experience in enterprise sales or a related position.
  • Sales Skills: Sales experience in IT Service Management and ISO Consultation Services.
  • CRM and Account Management: Hands-on experience with CRM software and account management systems.
  • Sales Performance Metrics: Understanding of sales performance metrics.
  • Negotiation and Problem-Solving: Strong negotiation skills with a problem-solving attitude.
  • Customer-Centric: Customer-centric and good listener.
  • Communication and Presentation: Articulate verbal communication, professional business writing, and presentation skills.
Personal Skills
  • Responsibility and Ownership: High sense of responsibility and ownership, acting like an owner in what you do.
  • Communication and Teamwork: Exceptional communication and presentation skills, with the ability to work on your own or in a team.
  • Time Management: Ability to work to tight deadlines.
  • Stress Management: Ability to maintain composure during stressful situations.
  • Task Management: Handling many tasks and responsibilities.
  • Language Skills: Fluent in Arabic and English.

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