Student Enrolment Specialist
5 days ago
About the Position
We are looking for a seasoned Student Enrolment Specialist to join our dynamic team at PROVEN. As a key member of our admissions team, you will be responsible for nurturing prospective parents through the enrolment process, providing exceptional customer service, and analysing data to inform strategic decisions.
Responsibilities:
- Parent Engagement
- Develop and maintain a personal engagement strategy to build strong relationships with prospective parents, ensuring a smooth transition from inquiry to enrolment.
- Provide regular updates and communicate effectively with parents throughout the enrolment process.
Enrolment Conversion
Analyse data to identify trends and opportunities for improvement in the enrolment process, implementing targeted strategies to enhance conversion rates.
Cross-Functional Collaboration
Work closely with the marketing and business development teams to align sales efforts and drive enrolment growth.
Requirements
The successful candidate will have a Bachelor's degree, at least 5-6 years of experience in sales management or customer experience roles, and a proven track record of driving enrolment conversions.
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