Sales and Service Professional
3 days ago
As a seasoned Key Account Manager - Service Sales, you will be responsible for driving Service Sales Contract Business growth in assigned territories/accounts. Your expertise will ensure effective lead generation and funnel management, fostering strong relationships with key stakeholders and identifying opportunities for Branded Experience implementation.
About Integrated Gulf BiosystemsWith a presence in the Middle East and India, we cater to the entire spectrum of research, diagnostics, and applied markets in life sciences. Our commitment to customer satisfaction drives our approach to delivering complete workflows enabled through exemplary service & support.
Main Responsibilities- Drive consistent Service Sales Contract Business growth in assigned territory/accounts.
- Lead generation and funnel management: Ensure active engagement with Key Stake Holders at all customer sites to maintain a healthy sales pipeline.
- Implement Branded Experience in assigned territory/accounts to foster a loyal customer base through awareness creation and agreed actions as per management guidance.
- Adhere to internal processes and compliance: Follow organizational guidelines to consistently grow contracts coverage while ensuring timely professional service to customers.
- Actively cover accounts with the ability to promote & sell service products efficiently, driving consistent sale growth in assigned territory/accounts with minimal support.
- Collaborate with cross-functional teams to provide Best In Class Services & grow the Service Sales Business in assigned territory/accounts along with customer satisfaction.
- Proven track record in Service Sales with a minimum of 8 to 10 years of experience.
- A self-motivated professional driving go-to-market strategies as per organization's requirements.
- A competitive attitude to learn and follow established sales processes to secure business in line with expected business guidelines.
- The ability to implement management's stands and position efficiently within the assigned territory/accounts.
- Skill set to manage customer relationships ensuring a productive and long-term relationship with strategic customers.
- A genuine passion for customer satisfaction and advocate for it internally and externally.
- Fluent in reading/writing Arabic & English languages.
We strive to create a dynamic work environment that fosters growth and development for our employees, while providing exceptional services to our customers. Our commitment to excellence drives us to continually improve and innovate in the life sciences sector.
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