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Operations Contract Manager
1 week ago
Job Description:
Vanderlande Industries GmbH seeks a highly skilled Operations Contract Manager to oversee the performance of our medium-sized operations contract. In this critical role, you will be responsible for identifying and mitigating risks, managing operational escalations, and coordinating responses during significant incidents.
About the Role:
- Key Responsibilities:
- Manage and mitigate operational risks, ensuring seamless contract execution.
- Coordinate and communicate effectively during significant incidents, maintaining strong relationships with customers.
- Develop in-depth understanding of customer service business, processes, and values to anticipate their needs.
- Act as liaison between Vanderlande and customers, fostering trust and cooperation.
- Prioritize tasks, distribute workload, and monitor progress and quality.
- Continuously improve operations performance by implementing improvement plans.
- Foster health and safety awareness, driving continuous improvement initiatives.
What We Offer:
- A dynamic work environment with opportunities for growth and development.
- A competitive compensation package, including benefits and perks.
- The chance to work with a talented team of professionals dedicated to excellence.
