IT Security Solutions Engineer
2 days ago
Job Summary
We are looking for an Information Systems Protection Expert to join our team at Hashtag Technology. The successful candidate will be responsible for providing Level 2 (L2) support for Trend Micro solutions, managing and troubleshooting Full Disk Encryption policies and compliance, monitoring and configuring Deep Security for workload protection, supporting and optimizing Apex One for endpoint security, detecting and mitigating email threats using Deep Discovery Email Inspector (DDEI), centralizing management and reporting via Apex Central, performing system updates, patches, and proactive maintenance, handling incident resolution and escalating issues if needed, generating periodic reports on system health and incident trends, and providing knowledge transfer and training to the CS team.
Key Responsibilities- Provide L2 support for Trend Micro solutions
- Manage and troubleshoot Full Disk Encryption policies and compliance
- Monitor and configure Deep Security for workload protection
- Support and optimize Apex One for endpoint security
- Detect and mitigate email threats using DDEI
- Centralize management and reporting via Apex Central
- Perform system updates, patches, and proactive maintenance
- Handle incident resolution and escalate issues if needed
- Generate periodic reports on system health and incident trends
- Provide knowledge transfer and training to the CS team
What We Offer
As a member of our team, you will have access to ongoing training and development opportunities, competitive compensation and benefits packages, and a collaborative work environment that values diversity and inclusion.
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