Front Office Lead

2 days ago


Riyadh, Ar Riyāḑ, Saudi Arabia Novotel Bogor Golf Resort & Convention Center Full time

At Novotel Bogor Golf Resort & Convention Center, we pride ourselves on delivering exceptional guest experiences. As a Front Office Supervisor, you will be at the forefront of this effort, ensuring that every guest feels welcome and valued.

Job Responsibilities
  • Supervise front desk staff to ensure they meet our high standards of service quality.
  • Manage day-to-day operations of the front desk, including check-in/check-out procedures, room assignments, and guest queries.

Main Accountabilities:

  1. To lead by example and demonstrate excellent customer service skills.
  2. To empower front desk staff to make decisions and take ownership of their work.
  3. To develop and implement strategies to improve guest satisfaction and loyalty.

What We Offer:

  • A competitive salary package.
  • The opportunity to work in a dynamic and fast-paced environment.
  • Excellent training and development opportunities.

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