Luxury Fragrance Specialist

2 days ago


Riyadh, Ar Riyāḑ, Saudi Arabia PUIG Deutschland GmbH Full time

Puig Deutschland GmbH is a leading international company in the luxury beauty industry, and we are seeking a highly skilled Luxury Fragrance Specialist to join our team in Saudi Arabia.

About the Role

In this exciting opportunity, you will be responsible for delivering high-quality training programs to our Brand Ambassadors, ensuring they have the necessary skills and knowledge to provide exceptional customer experiences.

The successful candidate will work closely with internal teams and external partners to adapt digital and non-digital training materials, aligning them with brand objectives and training needs. You will also be responsible for developing and maintaining induction trainings for new joiners, covering essential topics such as brand storytelling, brand DNA, product knowledge, customer service, and selling techniques.

Key Responsibilities
  • Collaborate with Retail Managers to assess training needs and define a tailored training plan for the Saudi Market.
  • Work closely with the Middle East Education Manager – Niche brands, to adapt digital and non-digital training materials ensuring alignment with brand objectives and training needs.
  • Develop and maintain induction trainings for new joiners covering brand storytelling, brand DNA, product knowledge, customer service, and selling techniques.
  • Maintain tracking and monitoring of training progress and in-store coaching sessions to measure impact and performance.
Requirements
  • Training experience in luxury fragrance in Saudi Arabia, with a strong understanding of the market and retail dynamics.
  • Fluency in Arabic (verbal and written) to effectively train and engage with the retail team in Saudi Arabia and proficiency in English to communicate with regional teams.
  • Strong presentation and storytelling skills to effectively engage retail teams and customers in events.
  • Proficiency in MS Office especially PowerPoint (advanced).
  • Strong interpersonal and communication skills.


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