Customer Experience Architect
3 days ago
We are seeking a Senior Technical Consultant for Customer & Industry Workflows to join our team. In this role, you will be responsible for guiding clients through the implementation of ServiceNow's Customer Service Management (CSM) and Telco Services Operations Management (TSOM) solutions.
Key Qualifications:
- A minimum of 8 years in consulting, configuration, and implementation of complex technologies, with at least 2 years focused on enterprise architecture and technical roadmaps.
- Proven track record in designing and implementing TSOM solutions, with a solid understanding of industry-specific workflows, use cases, compliance requirements, and best practices.
- Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving.
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Customer Experience Liaison
4 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia GES - Global Experience Specialists Full time**Job Overview**We are seeking a skilled Customer Care Specialist to join our team in the Riyadh office. As a key member of our team, you will provide sales and general support for exhibitors within the Middle East via various communication methods.**About GES**GES is a global leader in live events marketing, creating unforgettable experiences for brands...
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AI Experience Architect
1 day ago
Riyadh, Ar Riyāḑ, Saudi Arabia Amazon Full timeSenior Architect PositionThis Senior Architect role requires expertise in software development, cloud computing, and systems engineering. You will work closely with partners to drive the success of their projects and ensure alignment with Amazon's priorities.Responsibilities:Consult with partners on technical aspects of project implementation, including API...
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AWS SA
1 day ago
Riyadh, Ar Riyāḑ, Saudi Arabia Amazon Full timeAWS SAs (Specialist Solutions Architects) craft scalable, flexible, and resilient technical architectures that address customers' challenges. As a Customer Experience Leader, you'll be responsible for guiding customers through the process of refactoring applications or designing entirely new cloud-based systems.About the Job DescriptionThis role requires...
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Customer Service Representative
4 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia GES - Global Experience Specialists Full timeAt GES - Global Experience Specialists, we are seeking a talented Customer Service Representative to join our dynamic team. As a key member of our sales support function, you will play a vital role in delivering exceptional customer experiences and driving business growth.Job Description:Provide timely and effective responses to customer inquiries through...
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Cloud Architect Lead
1 day ago
Riyadh, Ar Riyāḑ, Saudi Arabia Amazon Full timeSenior Professional Services Cloud ArchitectThe AWS Professional Services team is seeking a seasoned cloud architect to collaborate with customers in designing and implementing tailored cloud solutions. As a key player in the pre-sales process, you will provide technical expertise and guidance throughout the customer's cloud journey.In this role, you will be...
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Enterprise Solutions Architect
11 hours ago
Riyadh, Ar Riyāḑ, Saudi Arabia HP - United Arab Emirates Full timeAt HP - United Arab Emirates, we are seeking a highly skilled Enterprise Solutions Architect to lead the design of complex, innovative solutions that address unique customer challenges and align with our organization's long-term goals.About the Role:We are looking for a technical expert who can foster deep relationships with key customers and stakeholders,...
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Customer Experience Strategist
2 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Avensys Consulting Full timeAvensys Consulting is a leading IT professional services company with a decade-long success story. Our comprehensive service spectrum encompasses enterprise solution consulting, business intelligence, and managed services.Job Summary:The Customer Experience Manager will oversee and enhance customer service operations and customer journey across all...
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VP of Customer Experience
7 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia webook We're All About Fun Full timeAbout the TeamWe are seeking an experienced VP of Customer Experience to lead our customer-facing initiatives. As a key member of our team, you will develop and execute comprehensive customer experience strategies that drive business results.Key Responsibilities:Develop and implement a customer-centric marketing strategy aligned with business objectives.Lead...
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Customer Experience Manager
3 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Avensys Consulting Full timeAvensys is a reputed global IT professional services company headquartered in Singapore. Our service spectrum includes enterprise solution consulting, business intelligence, business process automation, and managed services. Given our decade of success, we have evolved to become one of the top trusted providers in Singapore and service a client base across...
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Customer Experience Expert
4 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia BaseTeam Recruitment Full timeJob DescriptionThe Customer Experience Expert will play a pivotal role in driving customer satisfaction and loyalty through insightful data analysis and proactive relationship management.Main Responsibilities:Perform in-depth analysis of customer feedback data to identify trends and actionable insights that can enhance customer satisfaction.Collaborate with...
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Customer Experience Specialist
4 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia BaseTeam Recruitment Full timeEmdad Al Khebrat is looking to hire a Customer Experience SpecialistEmployment Type: Full TimeLocation: On-siteJob Description:The Customer Experience Specialist will play a pivotal role in driving customer satisfaction and loyalty through insightful data analysis and proactive relationship management. This mid-career position requires a highly competent...
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Customer Experience Manager
5 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Tree ? Full timeWe are seeking a dynamic CX Manager to lead our customer experience strategy and optimize every touchpoint of our customer journey. The ideal candidate should possess the following skills and experiences:Responsibilities:Develop and implement the company's customer experience strategyAdvocate for CX initiatives and demonstrate their value to the...
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Customer Experience Manager
1 day ago
Riyadh, Ar Riyāḑ, Saudi Arabia Avensys Consulting Full timeAbout Avensys ConsultingAvensys Consulting is a renowned global IT professional services company based in Singapore. Our extensive service spectrum encompasses enterprise solution consulting, business intelligence, business process automation, and managed services.We are currently seeking a Customer Experience Manager to oversee and enhance customer service...
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Customer Experience Lead
2 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Saudi Petroleum Services Polytechnic Full timeJob SummaryWe are seeking an experienced Customer Experience Lead to join our team at Saudi Petroleum Services Polytechnic. In this role, you will be responsible for designing and implementing customer-centric strategies to drive business growth and improve customer satisfaction.Key ResponsibilitiesDevelop and execute comprehensive customer experience...
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Customer Experience Innovator
5 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Red Bull MOBILE Saudi offered by FNT Full timeAs a Customer Experience Innovator at Red Bull MOBILE, you will be responsible for designing and implementing customer journeys and experiences across all customer touchpoints. You will also analyze customer and market needs to identify trends and opportunities, utilizing digital-first customer journeys and smart pricing strategies.Key ResponsibilitiesDesign...
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Guest Experience Manager
4 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Pause Experience Company, PAUSEAWAY (R) Full timeAbout This RoleAs a Front Office Supervisor at Pause Experience Company, you will be responsible for leading the front office activities and overseeing the daily operations of the front desk team. You will work closely with the Customer Experience team to develop and enhance the guest journey, ensuring that all guests have a positive experience.Main...
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Customer Experience Representative
6 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Asteri Beauty (B Corp™) Full timeCustomer Experience Representative Job DescriptionWe are seeking a talented and customer-focused individual to fill the position of Customer Experience Representative at Asteri Beauty (B Corp). In this role, you will be responsible for delivering outstanding customer service, meeting and exceeding sales targets, and contributing to a positive and inclusive...
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Director, Customer Experience
2 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Cisco Systems Full timeDirector, Customer Experience (Sourcing)Location: Riyadh, Saudi ArabiaArea of Interest: Customer ExperienceJob Type: ProfessionalTechnology Interest: NoneJob Id: 1438635Please note this posting is to advertise potential job opportunities. This exact role may not be open today, but could open in the near future. When you apply, a Cisco representative may...
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Customer Experience Manager
2 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Avensys Consulting Full timeCustomer Experience Manager (CXM)Avensys is a reputed global IT professional services company headquartered in Singapore. Our service spectrum includes enterprise solution consulting, business intelligence, business process automation and managed services. Given our decade of success we have evolved to become one of the top trusted providers in Singapore and...
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Customer Experience Manager
1 day ago
Riyadh, Ar Riyāḑ, Saudi Arabia Cisco Systems Full timeCX Leadership OpportunityWe are seeking an experienced CX leader to join our Cisco Customer Experience team. As Director/Leader of Customer Experience, you will lead a team of CX Principals/Managers, Customer Success Managers, and Customer Program Managers.Your responsibilities will include driving adoption and managing the CX services business to drive...