Customer Experience Innovator
3 days ago
As a Customer Experience Innovator at Red Bull MOBILE, you will be responsible for designing and implementing customer journeys and experiences across all customer touchpoints. You will also analyze customer and market needs to identify trends and opportunities, utilizing digital-first customer journeys and smart pricing strategies.
Key Responsibilities- Design and implement customer journeys and experiences across all customer touchpoints.
- Analyze customer and market needs to identify trends and opportunities, utilizing digital-first customer journeys and smart pricing strategies.
Product Launch & Documentation:
- Prepare key product launch documents such as Product Concept Papers, Business Case Proposals, Communication Briefs, Regulatory Briefs, and training materials.
Market & Performance Analysis:
- Monitor segment performance and review market conditions in regular business reviews with data-backed analysis.
Collaboration & Cross-Functional Engagement:
- Work closely with cross-functional teams to ensure the proper and timely execution of initiatives.
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Customer Experience Liaison
2 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia GES - Global Experience Specialists Full time**Job Overview**We are seeking a skilled Customer Care Specialist to join our team in the Riyadh office. As a key member of our team, you will provide sales and general support for exhibitors within the Middle East via various communication methods.**About GES**GES is a global leader in live events marketing, creating unforgettable experiences for brands...
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Customer Experience Strategist
10 hours ago
Riyadh, Ar Riyāḑ, Saudi Arabia Avensys Consulting Full timeAvensys Consulting is a leading IT professional services company with a decade-long success story. Our comprehensive service spectrum encompasses enterprise solution consulting, business intelligence, and managed services.Job Summary:The Customer Experience Manager will oversee and enhance customer service operations and customer journey across all...
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Customer Experience Manager
4 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Etoile Group Full timeJob DescriptionWe are seeking a highly skilled and experienced Customer Experience Manager to join our team at Etoile Group.The ideal candidate will be responsible for managing the boutique floor operations, ensuring a seamless customer experience, and driving sales growth.Serving as an ambassador of the brand, you will embody the values of excellence,...
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Customer Experience Specialist
2 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia BaseTeam Recruitment Full timeEmdad Al Khebrat is looking to hire a Customer Experience SpecialistEmployment Type: Full TimeLocation: On-siteJob Description:The Customer Experience Specialist will play a pivotal role in driving customer satisfaction and loyalty through insightful data analysis and proactive relationship management. This mid-career position requires a highly competent...
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Customer Experience Leader
2 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia RecruitMe Plus Full timeRole OverviewThe Brand and Development Assistant Manager is responsible for maintaining brand consistency, driving business growth, and enhancing customer experiences. This position requires a deep understanding of the company's identity and its alignment with market trends.Main Objectives:Maintain consistent branding across all branches and marketing...
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Customer Experience Manager
12 hours ago
Riyadh, Ar Riyāḑ, Saudi Arabia Avensys Consulting Full timeAvensys is a reputed global IT professional services company headquartered in Singapore. Our service spectrum includes enterprise solution consulting, business intelligence, business process automation, and managed services. Given our decade of success, we have evolved to become one of the top trusted providers in Singapore and service a client base across...
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Experience Innovation Manager
3 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Tree ? Full timeJob DescriptionAs a Customer Experience Manager at Tree, you will be responsible for:Developing and implementing the company's customer experience strategyLeading the development and implementation of customer experience initiativesCollaborating with cross-functional teams to identify areas for improvement and drive business outcomes
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Riyadh, Ar Riyāḑ, Saudi Arabia Keeta Full timeJob DescriptionWe are seeking a Customer Service Manager to lead the development of business process innovation.Keeta, an independent brand of Meituan, is revolutionizing the food delivery space with cutting-edge technology. As a dynamic and innovative global platform, we provide fast, reliable, and seamless food delivery experiences. Our mission is to help...
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Customer Experience Manager
3 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Visionx Full timeTransforming Business Complexity with AIVisionX is a pioneering technology company founded in 2017 to tackle business complexity with AI. We work closely with world-leading brands and Fortune 1000 companies, leveraging expertise in computer vision, 3D modeling, AR, VR, decision sciences, and IoT.Your Role:You will ensure high-quality IT service delivery...
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Customer Experience Manager
2 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Johnson & Johnson Full timeAbout UsJohnson & Johnson is a global healthcare leader dedicated to improving health outcomes for patients around the world. We believe that health is everything and that it starts with a foundation of quality, integrity, and innovation.In this role, you will have the opportunity to work with a talented team of professionals who are passionate about making...
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Customer Experience Strategist
3 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Red Bull MOBILE Saudi offered by FNT Full timeJob Description:We are looking for a skilled professional to join our dynamic team at Red Bull MOBILE Saudi offered by FNT. In this role, you will be responsible for creating and managing Customer Value Management (CVM) campaigns, analyzing customer behavior, and executing retention, churn management, and cross-sell strategies.Key Responsibilities:Create...
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Customer Service Representative
2 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia GES - Global Experience Specialists Full timeAt GES - Global Experience Specialists, we are seeking a talented Customer Service Representative to join our dynamic team. As a key member of our sales support function, you will play a vital role in delivering exceptional customer experiences and driving business growth.Job Description:Provide timely and effective responses to customer inquiries through...
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Customer Experience Resolution Specialist
3 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Laverne Group | مجموعة لافيرن Full timeJob Title: CUSTOMER EXPERIENCE RESOLUTION SPECIALISTJob Description:We are seeking a highly motivated and detail-oriented individual to join our team as a Customer Experience Resolution Specialist. In this role, you will be responsible for analyzing and resolving complex customer issues, ensuring exceptional customer satisfaction.Key Responsibilities:Issue...
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User Experience Innovator
3 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Nortal Full timeAbout the JobWe are looking for a highly skilled Product Designer to join our team at Nortal. As a Product Designer, you will be responsible for creating compelling user experiences and delivering high-quality design and innovation services to clients.Your key responsibilities will include working closely with service designers, product management, and...
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Customer Experience Development Manager
6 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Silah LLC Full timeAbout the RoleThis senior-level position plays a critical role in shaping the customer experience at Silah LLC. The successful candidate will bring extensive experience in managing call center operations, driving sales growth, and developing high-performing teams.Key AccountabilitiesLead Call Center Operations and Ensure Exceptional Customer ServiceDevelop...
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Head of Customer Experience Strategy
4 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Cisco Full timeCustomer Experience TransformationCisco is reshaping its Customer Experience (CX) Operating Model to deliver personalized, proactive, and predictive interactions. We're seeking a Director/Leader of Customer Experience to lead a team of CX Principals/Managers, Customer Success Managers, and Customer Program Managers.Your RoleAs the Director of CX Innovation,...
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Customer Experience Coordinator
3 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Ausnutria Middle East Full timeAusnutria Middle East is seeking a highly motivated Customer Experience Coordinator to join our team. As a Customer Experience Coordinator, your primary responsibility will be to foster relationships and engagement with the local target audience, strengthening the connection between our brand and the community.You will need to be integrated in the community,...
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Customer Service Experience Lead
3 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Johnson & Johnson Full timeAbout the RoleJohnson & Johnson is a global healthcare leader with a strong commitment to innovation and customer satisfaction. We are currently seeking an experienced Customer Service Team Lead to join our team in Riyadh, Saudi Arabia.Job DescriptionThis role will be responsible for creating a world-class customer experience by emphasizing excellence in...
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VP of Customer Experience
5 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia webook We're All About Fun Full timeAbout the TeamWe are seeking an experienced VP of Customer Experience to lead our customer-facing initiatives. As a key member of our team, you will develop and execute comprehensive customer experience strategies that drive business results.Key Responsibilities:Develop and implement a customer-centric marketing strategy aligned with business objectives.Lead...
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Customer Experience Expert
2 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia BaseTeam Recruitment Full timeJob DescriptionThe Customer Experience Expert will play a pivotal role in driving customer satisfaction and loyalty through insightful data analysis and proactive relationship management.Main Responsibilities:Perform in-depth analysis of customer feedback data to identify trends and actionable insights that can enhance customer satisfaction.Collaborate with...