Business Operations Specialist
4 days ago
At The Family Office Company, we're seeking a seasoned Business Support Specialist to drive lead generation and qualification.
This critical role involves managing lead generation, cold-calling, and lead qualification to identify high-quality prospects.
Key Responsibilities:- Develop and execute lead generation strategies to ensure consistent pipeline growth.
- Schedule and confirm meetings with potential clients through phone calls and email follow-ups.
- Maintain accurate lead tracking and follow-ups in our CRM system.
- Prepare daily prospect lists for approval and provide regular activity reports.
- Conduct thorough research on prospects to guarantee AML compliance before outreach efforts.
- Provide administrative support to Relationship Managers (RMs) with meeting follow-ups and other tasks.
- Track and report progress on client engagement and lead conversion.
- Collaborate with the Marketing team and internal departments for seamless operations.
- Proven experience in customer service or related roles within financial institutions.
- Bachelor's degree in marketing, business administration, or a related field.
- Strong organizational and planning skills in fast-paced environments.
- Excellent written and verbal communication skills in Arabic and English.
- Proficiency in Microsoft Office Suite and ability to learn new systems.
- Strong interpersonal, research, and analytical skills.
- Ability to prioritize tasks, meet deadlines, and work efficiently under pressure.
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