Help Desk Specialist Role

We are seeking a highly skilled Help Desk Specialist to join our team at 2P Perfect Presentation.About the RoleThis is an exciting opportunity for a motivated individual to join our team and make a real difference in the lives of our customers.Key Responsibilities:Ticket Management: Manage incoming tickets and respond to customer inquiries in a timely...

The Help Desk Engineer at Alqotr is responsible for providing technical assistance to employees, resolving hardware and software issues, and assisting with troubleshooting on desktops, laptops, printers, and network devices.ResponsibilitiesProvide technical assistance to employees via phone, email, or in-person.Resolve hardware and software issues promptly...

As a Regional Service Desk Lead at Geidea Group, you will have the opportunity to work with a talented team of professionals who are passionate about delivering exceptional customer service and experience.In this role, you will be responsible for:Designing and implementing service processes to improve efficiency and effectiveness.Analyzing service desk...

We are seeking a highly skilled Help Desk Technician Position to join our team at HungerStation | هنقرستيشن. As a Help Desk Technician, you will be responsible for providing technical support to internal teams, ensuring high levels of availability and security.The ideal candidate will have at least 2-4 years of experience as an IT...

As a Service Desk Engineer at TCS, you will be responsible for providing technical support to internal stakeholders, resolving complex technical issues and improving overall service quality.You will work closely with cross-functional teams to identify and prioritize improvement opportunities, develop and implement process enhancements and collaborate with...

We are seeking a Help Desk Professional to join our team at MBC Group. As a Contact Center Agent, you will be responsible for providing exceptional customer service and support through various channels.About the RoleThis is an exciting opportunity to work with a leading media company, providing support to customers across different platforms.Key...

Tamkeen Technologies is seeking a talented Technology Help Desk Associate to manage SharePoint support, mailbox operations, Active Directory (AD) operations, and ServiceNow ticket distribution.Key responsibilities include:Managing user accounts, groups, and permissions in Active DirectoryMonitoring and resolving AD-related issues, including authentication...

The Geidea Group is seeking an experienced Regional Service Desk Lead to join our team. Key responsibilities include:Leading a team of Service Desk professionals to deliver high-quality support to end-users.Developing and implementing policies and procedures to improve service efficiency and effectiveness.Liaising with vendors to procure new technologies and...

Our VisionSalehiya Healthcare aims to provide exceptional healthcare services and solutions to our customers. We strive to maintain strong customer relationships and improve our IT services to ensure customer satisfaction.Job DescriptionThis Technical Help Desk Associate will be responsible for maintaining effective communication with customers through...

Wipro Technologies is committed to excellence in service delivery and seeks a highly motivated Technical Support Representative to join our service desk team. As a key member of our team, you will be responsible for providing top-notch technical support and customer service to our clients.Main Responsibilities:Issue Resolution:Analyze and resolve complex...

About the RoleThe Technical Support Specialist will play a crucial role in ensuring the effective operation of our technical equipment and systems. As a member of our team, you will have the opportunity to develop your skills and knowledge in a dynamic and supportive environment.Key ResponsibilitiesEquipment Management: The successful candidate will be...

Job Description\As a Customer Service Executive at Jobs for Humanity, you will play a pivotal role in enhancing customer experiences by providing prompt and effective support, addressing inquiries, and resolving issues efficiently.\Your primary goal will be to deliver exceptional support to customers, handling inquiries and issues promptly and effectively,...

Company OverviewKsau Hs is a leading institution in the field of education and research. Our IT department plays a critical role in supporting the academic and administrative activities of the university.Job Summary:We are seeking a highly skilled Technical Support Specialist to join our team. The successful candidate will be responsible for ensuring the...

About the RoleWe are looking for an experienced IT Service Delivery Specialist to join our team at Giza Systems. As an IT Service Delivery Specialist, you will be responsible for delivering high-quality IT services to our customers.Key ResponsibilitiesFirst-Level IT Support: Provide first-level support to our customers according to corporate standard IT...

Tamkeen Technologies is looking for an experienced IT Support specialist to manage SharePoint support, mailbox operations, Active Directory (AD) operations, and ServiceNow ticket distribution. The ideal candidate will have excellent problem-solving and communication skills.Responsibilities:SharePoint Support: Provide support for SharePoint environments,...

Salehiya started commercial activities in 1964 as a specialized healthcare company. It is one of the leading Saudi Arabian companies in distributing pharmaceuticals, medical and laboratory equipment, diagnostics, medical disposables, and hospital and consumer supplies. The company kept pace with the rapid development of the health sector in Saudi Arabia and...

Technical Support:Providing first-line technical assistance to end-users for hardware, software, and network issuesTroubleshooting and resolving technical problems via phone, email, or in personWalking users through problem-solving stepsEscalating complex issues to higher-level support teamsMaintaining a log of support requests and resolutionsSystem...

Job Description:The role of a Help Desk Agent at AtkinsRéalis involves providing exceptional customer service to clients through various communication channels, including phone calls, emails, and in-person interactions. The primary responsibility is to respond promptly and effectively to client inquiries, resolving issues in a timely manner while...

Job DescriptionThe Customer Service Representative will be responsible for managing customer support, ensuring customer satisfaction, and improving the customer experience.ResponsibilitiesManage customer support queries via phone and emailEscalate complex issues to senior representatives or team leadsCollaborate with cross-functional teams to resolve...

We seek a seasoned Regional Service Desk Lead to lead our Service Desk team and drive exceptional customer satisfaction. Responsibilities include:Overseeing the day-to-day operations of the Service Desk team.Managing procedures and processes to ensure efficient service delivery.Developing and implementing strategies to enhance service quality and reduce...