Sales and Relationship Manager

4 days ago


Jeddah, Makkah Province, Saudi Arabia TBO Full time

Key Responsibilities:

  • Serve as the primary point of contact for assigned key accounts, handling all client commercial inquiries.
  • Develop deep relationships with decision-makers and influencers within each account to foster loyalty and retention.
  • Conduct regular reviews of clients' needs, performance metrics, and travel patterns to propose tailored solutions.
  • Regularly partner visits during the week to meet clients and build rapport with management and agents.
  • Develop and implement strategic account plans to meet or exceed sales targets and revenue goals.
  • Identify and pursue upsell and cross-sell opportunities by promoting additional travel products or services.
  • Monitor market trends, competitors' activities, and client industry developments to position offerings that match client needs.
  • Facilitate a seamless onboarding experience for new clients, ensuring they are fully trained on using the company's booking platforms and understanding available services.


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