Patient Experience Director

Omanyp, a leading health care group in Saudi Arabia, is seeking a Patient Journey Director to lead the customer experience transformation program in Riyadh. The successful candidate will drive the patient journey across all touchpoints, enhancing patient satisfaction and loyalty, and promoting a strong brand image.Key responsibilities include:Key...

Roles and responsibilities Coordinate the process of patient complaints and follow up with the involved departments, communicating with the patients, closing the complaints and ensure patient satisfaction. This role champions improving patient satisfaction by gathering feedback, identifying areas for improvement, and implementing successful initiatives. The...

Roles and responsibilities Supports a safe and timely transition to the next level of care for patients and families discharged from an acute care.Promotes and supports evidence based practice and health literacy standards for patient education to obtain optimal patient outcomes.Under the supervision of the designated manager and providers, is responsible...

Saudi Patient Safety Center - المركز السعودي لسلامة المرضىDirector of IT Operations and DevelopmentWe are seeking a Director of IT Operations and Development to join our team at the Saudi Patient Safety Center. This role is responsible for managing IT and digital transformation projects, coordinating with relevant stakeholders, and...

Roles and responsibilities Responsible for functions which control inpatient admission, Discharge & Transfer and preparation of required records, compilation of the perpetual occupancy-census data, and providing record retention, guidelines transfer of patients and providing a visitor information service. Admission/discharges are processed daily during 24...

Roles and responsibilities Provide a pleasant introduction of the patient to HMG and is responsible for interviewing patients accurately to gather pertinent data for the completion of the Patient Registration Form and ensures quality service for the patient from arrival until departure from HMG.Key Responsibilities / Accountabilities Register Patient...

Roles and responsibilities Provide certain support to nursing staff with direct and in-direct patient care within the assigned area. The position holder will undertake tasks and duties delegated by the Charge Nurse or a team leader. PCT will act as coordinator between the assigned physician and patient/family.Key Responsibilities / Accountabilities Ensure...

Roles and responsibilities The Patient Service Manager will be responsible for maintaining efficient room schedules at each of the Outpatient reception / clinics and working with Physicians to ensure maximum utilization of all the Clinics.Expected to assure the coordination and continuity of activities performed by schedulers with Nurses and physicians by...

Leadership Role OverviewThe Café Experience Director will lead the team at multiple Patchi Café Outlets, ensuring exceptional customer experiences, maintaining high-quality Food & Beverage services, and upholding outstanding health and safety standards.Responsibilities and ChallengesReview and analyze monthly results, highlight problem areas, and take...

Arab National Bank is seeking an experienced Client Experience Director to lead our showroom operations. As a key member of our team, your primary focus will be on delivering exceptional client experiences while ensuring seamless execution of sales strategies.Key ExpectationsDevelop and maintain relationships with clients to foster loyalty and repeat...

Pediatric ER Medical Director Job Description:We are seeking an accomplished Pediatric ER Medical Director to lead our pediatric emergency department team at Woodston Personnel Ltd. The ideal candidate will have extensive experience in pediatric emergency medicine, strong leadership skills, and a passion for delivering exceptional patient care.Key...

Job OverviewWe are seeking a highly motivated and organized Health Informatics Technician to join our team at National Medical Care. As a key member of our medical records department, you will be responsible for ensuring the accuracy and completeness of patient medical records.Key Responsibilities:Manage and maintain patient medical records from admission to...

About the RoleThe Project Manager I Patient Support Program is responsible for leading a team to understand and determine the current gaps and bottlenecks in the patient journey. This individual will manage team members' onboarding, deployment, readiness, development, performance, and evaluation, ensuring they are equipped to achieve project goals.Key...

We are seeking an experienced Guest Experience Director to lead our front desk team at Crowne Plaza Riyadh RDC Hotel & Convention Center.Key Responsibilities:Develop and implement effective guest experience strategies.Lead and manage the front desk team to deliver exceptional guest experiences.Maintain accurate guest profiles and track...

Company ProfileWelcome to Client of Ben Khan, a leading provider of innovative medical solutions. We are dedicated to delivering exceptional patient care and advancing the field of cardiology.Job DescriptionWe are seeking a highly skilled Cardiology Specialist to join our team as Medical Director. In this role, you will be responsible for developing and...

We are looking for a Clinical Director with a passion for nursing and a commitment to delivering exceptional patient care. As a Head Nurse, you will be responsible for leading a team of nursing staff, developing patient care plans, and contributing to the development of the department.The ideal candidate will have a minimum of 5 years of experience in a...

We are looking for a skilled Restaurant Experience Director to lead our team as a Restaurant Manager. As a key member of our leadership team, you will be responsible for delivering exceptional customer experiences, managing staff, and overseeing food and beverage operations.Responsibilities:Developing and implementing effective operational strategies to...

Director, Customer Experience (Sourcing)Location: Riyadh, Saudi ArabiaArea of Interest: Customer ExperienceJob Type: ProfessionalTechnology Interest: NoneJob Id: 1438635Please note this posting is to advertise potential job opportunities. This exact role may not be open today, but could open in the near future. When you apply, a Cisco representative may...

About the Position:The Arab National Bank invites applications for a Director of Business and Partnerships role to drive business growth, establish strategic partnerships, and expand the patient base for its diabetes care clinic in Riyadh.Main Responsibilities:Drive Business Growth: Spearhead business growth initiatives, identifying opportunities to increase...

Omanyp is a leading health care group in Saudi Arabia, undergoing a transformation. We are recruiting an experienced Customer Experience Manager to lead the customer experience transformation program in Riyadh.The role involves driving the patient journey across all touchpoints, enhancing patient satisfaction and loyalty, and promoting a strong brand...