Customer Support Specialist
2 days ago
Follow communication procedures and guidelines according to the company policy, when handling different topics.
· Handle customer complaints (through phone or emails), provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
Identify customers' needs, clarify information, research every issue and provide solutions and/or alternatives.
· Make relevant notes from customer interactions
· Report on customer feedback and keep records of all conversations in the company database in a comprehensible way.
-
Customer Support Specialist
1 day ago
Riyadh, Ar Riyāḑ, Saudi Arabia Danaher Full timeIn this role, you will have the opportunity toProcess purchase orders received from NUPCO, CPs and direct customers within the assigned territory.End to end order management from receipt of purchase order till arrival at customer site.Managing the order cycle which includes system booking, sourcing, liaising with planners, coordinating with warehouse,...
-
Customer Support Specialist
23 hours ago
Riyadh, Ar Riyāḑ, Saudi Arabia Morni | مرني Full timeResponsibilitiesHandle customer inquiries accurately and thoroughly across multiple contact channels (inbound, outbound, social media, surveys, and maps)Provide helpful and relevant information to ensure a positive customer experienceEffectively manage customer feedback by tracking complaints and suggestions to drive service improvementsDemonstrate in-depth...
-
Customer Onboarding and Support Professional
3 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Talent 360 ME Full timeAbout Us:Talent 360 ME is a rapidly growing Fin-Tech company that simplifies expense management for businesses. As a licensed EMI, we provide innovative tools for finance management.The Job Description:This role supports customer onboarding, adoption, and satisfaction. The Customer Success Specialist serves as the first point of contact, providing basic...
-
Senior Logistics Specialist
3 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Support Gate Full timeAbout Support GateAs a leading logistics company, Support Gate provides customized solutions for businesses that rely heavily on efficient delivery networks. Our team excels at identifying opportunities for growth and developing innovative strategies to meet client needs.Job OverviewThe Senior Business Developer role plays a vital part in driving commercial...
-
Customer Support Associate
6 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Saudi Petroleum Services Polytechnic Full timeThe Client Relations Specialist will play a vital role in enhancing customer satisfaction by addressing their needs and concerns promptly. Key responsibilities include handling customer inquiries, processing orders, and collaborating with internal teams to resolve issues.Responsibilities:Assist customers with their queries and provide solutions to their...
-
ERP Technical Support Specialist
1 day ago
Riyadh, Ar Riyāḑ, Saudi Arabia Sinmar Soft - Full timeJob DescriptionSeeking a highly skilled Technical Support Specialist to join our team.Mandatory experience in MS SQL Server and MySQL is required.Familiarity with Windows Server is also necessary.The ideal candidate will respond to customer queries in a timely and accurate manner, via phone, email, or chat.They will identify customer needs and assist...
-
Sales Support Specialist
4 hours ago
Riyadh, Ar Riyāḑ, Saudi Arabia GES - Global Experience Specialists Full timeGreetings from GES - Global Experience Specialists! We are a global, full-service face-to-face live events marketing partner, creating unforgettable experiences for our clients. Our mission is to deliver memorable event experiences, and we count on talented professionals like you to help us achieve this goal.Job Overview:We are currently recruiting a Sales...
-
Customer Support Lead
1 day ago
Riyadh, Ar Riyāḑ, Saudi Arabia CEQUENS Full timeReporting to the Customer Success Manager, the Customer Support Lead provides guidance to a team of customer support professionals. The role focuses on maintaining high-quality customer service and ensuring effective issue resolution within established guidelines.Strategic ResponsibilitiesAssist the Customer Success Manager in implementing strategies that...
-
IT Support Specialist
2 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia OSI Systems, Inc. Full timeJob DescriptionWe are seeking a highly skilled IT Support Specialist to join our team in Riyadh, Saudi Arabia. As a key member of our Cargo service team, you will be responsible for providing expert technical support and troubleshooting services for our X-ray systems deployed throughout the Kingdom.Key Responsibilities:Diagnose and remediate IT and software...
-
IT Support Specialist
2 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Al Watania Information Systems Full timeAl Watania Information Systems: A Leader in IT SolutionsWe are seeking a skilled Technical Support Specialist to join our team. As the first point of contact for clients, you will provide exceptional technical assistance and support for our products and services.Key Responsibilities:Troubleshoot hardware and software issues, diagnosing problems to determine...
-
Chat Support Specialist
1 day ago
Riyadh, Ar Riyāḑ, Saudi Arabia Ninja Full timeWe're looking for a skilled Chat Support Specialist to join the Ninja team. The ideal candidate will have a passion for delivering exceptional customer experiences through chat support.About the Role:Responsibilities include providing timely and professional assistance to customers via chat, addressing inquiries and resolving issues in a prompt manner.The...
-
Customer Journey Specialist
7 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Stratos Asia Full timeAbout the Job:Stratos Asia is a company that values innovation and quality in everything we do. We are currently seeking highly motivated individuals to fill the position of Customer Journey Specialist. In this role, you will be responsible for evaluating the customer journey on e-commerce platforms, identifying areas for improvement, and providing...
-
Database Support Specialist
1 day ago
Riyadh, Ar Riyāḑ, Saudi Arabia Sinmar Soft - Full timeWhat We OfferWe offer a competitive salary package, including benefits such as health insurance, retirement plans, and paid time off.Ours is a dynamic and supportive work environment that encourages collaboration and continuous learning.As a Technical Support Specialist, you will have the opportunity to work with a talented team and contribute to the success...
-
Customer Support Associate
7 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Jobs for Humanity Full timeCompany OverviewWe are Jobs for Humanity, a pioneer in building an inclusive and just employment ecosystem. Our mission is to partner with organizations like BLS International to create a workplace that values diversity and promotes equality.Our partnership with BLS International aims to provide exceptional customer experiences by leveraging the skills of...
-
Technical Support Specialist
2 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Whale Cloud Full timeAbout Whale CloudWhale Cloud is a leading technology company providing diverse software solutions and professional services. Our team is passionate about delivering exceptional cloud services and supporting our customers every step of the way.The JobWe are seeking a skilled Technical Support Specialist to join our team. As a key member of our team, you will...
-
Administrative Support Specialist
6 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia CARE Full timeThe Administrative Support Specialist is an essential part of the CARE team, responsible for providing exceptional support to clients and colleagues alike. This role requires a professional attitude, strong communication skills, and the ability to multitask effectively.Key Responsibilities:Provide top-notch customer service to clients and visitors.Manage...
-
Logistics Support Specialist
1 day ago
Riyadh, Ar Riyāḑ, Saudi Arabia Danaher Full timeDanaher's global organization is built on the power of science and technology. We partner with customers across the globe to help them solve their most complex challenges.In this role as Logistics Support Specialist, you'll play a vital part in architecting solutions that bring the power of science to life. Your responsibilities will include end-to-end order...
-
Customer Support Engineer
3 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia KONE Nederland Full timeKONE Nederland is dedicated to creating a better world of work and exhibits this through excellent people practices. We are committed to fostering a great work culture and inspiring the highest standards of quality and efficiency.We are seeking a Customer Support Engineer to join our team. As a key member of our sales team, you will be responsible for...
-
Customer Solutions Specialist
6 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Dell GmbH Full timeRole Overview:This is an exciting opportunity to transform your career as a Customer Solutions Specialist in our Direct Sales team. As an Account Executive, you will focus on building lasting relationships with clients, driving growth, and delivering exceptional results.Your Key Contributions:You will develop a deep understanding of customers' businesses and...
-
Administrative Support Specialist
3 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia CARE Full timeAbout This OpportunityCARE is seeking an Administrative Support Specialist to provide exceptional support to our team.Key ResponsibilitiesThe successful candidate will be responsible for handling incoming phone calls, responding to customer inquiries, and providing administrative support as needed.They will also be required to manage appointments, maintain...