Customer Support Specialist

2 days ago


Riyadh, Ar Riyāḑ, Saudi Arabia Fast Fit Sports Company Full time

Follow communication procedures and guidelines according to the company policy, when handling different topics.

· Handle customer complaints (through phone or emails), provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
Identify customers' needs, clarify information, research every issue and provide solutions and/or alternatives.

· Make relevant notes from customer interactions

· Report on customer feedback and keep records of all conversations in the company database in a comprehensible way.



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