Presales Solution Consultant

2 weeks ago


Riyadh, Ar Riyāḑ, Saudi Arabia ServiceNow Full time

Company Description
At ServiceNow, our technology makes the world work for everyone, and our people make it possible.

We move fast because the world can't wait, and we innovate in ways no one else can for our customers and communities.

By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity.

We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make that possible.

We dream big together, supporting each other to make our individual and collective dreams come true. The future is ours, and it starts with you.


With more than 7,400+ customers, we serve approximately 80% of the Fortune 500, and we're on the 2021 list of FORTUNE World's Most Admired Companies.

Learn more on Life at Now blog and hear from our employees about their experiences working at ServiceNow.

ServiceNow is seeking a Governance, Risk, and Compliance Senior Solution Consultant.

The GRC Solution Consultant will provide guidance and expertise to support customers with product and solution leadership during pre-sales engagements.

The GRC advisory will participate in the acquisition and retention of customers by utilizing world-class technical pre-sales solution consulting techniques to communicate the power, flexibility, and ease of use of GRC on the ServiceNow SaaS platform.

This is a hands-on solution architect capable of going wide and deep on solution delivery and positioning during sales cycles.

In addition, the GRC advisory architect will work with professional services to ensure that customers are successfully implemented and that the value established during the sales cycle is actualized.


What you get to do in this role:

  • Participation in opportunities with ServiceNow's global strategic accounts.
  • Demonstrations of the product, both standard and tailored to prospects and existing customers, both onsite and remote.
  • Support sales on the planning and execution of pipeline generation activities.
  • Influence the business and qualify opportunities
  • Generation of product demo scripts and scenarios and maintaining demonstration environment(s).
  • Scoping and delivering Proof of Concept/Proof of Value engagements with prospects.
  • Responding to Request for Information/Proposal documents.
  • Partner with product management to stay current on product developments/releases.
  • Supporting marketing events user conferences, trade shows, webinars etc.
  • Staying current on competitive analyses and understanding differentiators between the company and its competitors.
  • Responsible for understanding business and technical problems addressed by the products including key regulations, business drivers, evolving business needs, security etc.
  • Strong presales experience.
  • Understanding of the sales process and a trusted advisor for account representative and extended sales organization.
  • A Bachelor's degree or equivalent training and 35 years of experience is required.
  • 35 years of experience in more than one of the following disciplines; operational risk management, enterprise risk management, internal controls, business continuity and disaster recovery, thirdparty risk management, audit management, corporate compliance, and policy management.
  • Working knowledge of the GRC industry landscape, including vendors and tools, such as; RSA Archer, Metric Stream, IBM Open Pages, SAI360, Enablon GRC, OneTrust, Fusion.
  • Practitioner experience working in a governance, risk, and compliance role, such as; external auditor, control owner, audit manager, or internal audit.
  • Experience working in a large government or corporate enterprise environment.
  • The following industry certifications are helpful, but not required: GRCP, GRCA, CGEIT, CRISC, or CISA.
  • Ability to clearly articulate the power and value of the ServiceNow platform in terms familiar to a nonIT, GRC audience.
  • Must have strong written and oral communication skills and be selfdirected and independent.

Additional Information
ServiceNow is an Equal Employment Opportunity Employer.

All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.


Please Note:
Fraudulent job postings/job scams are increasingly common. Click here to learn what to watch out for and how to protect yourself. All genuine ServiceNow job postings can be found through the ServiceNow Careers site.

Work personas
Work personas are categories that are assigned to employees depending on the nature of their work.

Employees will fall into one of three categories:
Remote, Flexible or Required in Office.

Required in Office
A required in office work persona is defined as an employee who is contracted to work from or

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