Customer Care

Contribute to setting and executing the organization's service strategy from a general service and customer care perpective. - Develop objectives for Customer Care day to day activities. - Collect and analyze Customer Care and Complaints unit statistics by conducting analysis of customer trends and behaviours is carried out to identify specific customer...

Overseeing all external communications with customers such as investors and SMEs, ensuring it is in compliance with internal policies and procedures as well as regulatory requirements. Monitoring customers complaints/concerns and ensure they are adequately resolved in line with SAMA requirements. - Monitor, track and follow up on customer complaints and...

Al Borg Diagnostics, a leading provider of diagnostic health services, is seeking a dedicated and customer-oriented individual to join our team as a Customer Care Officer in Taif. As a Customer Care Officer, you will be responsible for ensuring excellent customer service and satisfaction at our Taif branch.At Al Borg Diagnostics, we prioritize the needs of...

**Social Media Customer Care Responsibilities**: - Attending to all customer queries, concerns, and comments posted to the company's social media platforms. - Liaising with sales personnel, product managers, and the marketing team to meet and exceed customer expectations. - Reviewing all social media posts for accuracy and ensuring inappropriate content is...

Al Borg Diagnostics, a leading provider of diagnostic health services, is seeking a dedicated and customer-oriented individual to join our team as a Customer Care Officer in Taif. As a Customer Care Officer, you will be responsible for ensuring excellent customer service and satisfaction at our Taif branch. At Al Borg Diagnostics, we prioritize the needs of...

To promote and maintain the overall health and wellbeing of individuals, customers and communities with an aim to prevent the onset and progression of diseases through various interventions and strategies Health Assessment Strategy and Overall Mind set - Liaises with clinical guidelines and technology to create comprehensive health assessment tools to...

Build and maintain a strong and professional relationship with the Regulator - Conduct the required assessment and investigations.. - Manage the end-to-end process and close the case within the agreed timelines. - Conduct QA/QC in order to ensure high quality responses - Ensure all policies and procedures related to regulatory complaints are followed. -...

Ref: JO-2212-110573 | Negotiable | Location:Saudi Arabia, Saudi Arabia | Added:10/07/23 On behalf of our client, we are seeking a Customer Service Specialist with exceptional communication and organizational skills to join their team based in Riyadh. This role is central to providing premium customer experiences, managing customer touchpoints, and ensuring...

Ref: JO | Negotiable | Location:Saudi Arabia, Saudi Arabia | Added:10/07/23On behalf of our client, we are seeking a Customer Service Specialist with exceptional communication and organizational skills to join their team based in Riyadh. This role is central to providing premium customer experiences, managing customer touchpoints, and ensuring timely order...

Ref: JO | Negotiable | Location:Riyadh, Saudi Arabia | Added:20/01/23Responsibilities Ensure that the Order to Cash process exceeds customers' expectations in terms of Customer Experience and cost efficiency Proactively manage 3PL in terms of SLA, making sure that the partners deliver a superior D&I Customer Experience Guarantee the achievement of sales...

Hello. We’re Haleon. A new world-leading consumer healthcare company. Shaped by all of us. Together, we’re improving everyday health for millions of people. By growing and innovating our global portfolio of category-leading brands - including Sensodyne, Panadol, Advil, Voltaren, Theraflu, Otrivin, and Centrum - through a unique combination of deep human...

MUST BE SAUDI NATIONAL PLEASE ONLY SAUDIS APPLY ***: The position of Customer Quality Specialist is a client-facing role. This person must have the ability to engage clients in a positive and professional way through the client support process. They must be willing to work in a team environment and have strong communication skills with clients and fellow...

With over 17,000 employees worldwide, the Microsoft Customer Experience & Success (CE&S) organization is responsible for the strategy, design, and implementation of Microsoft's end-to-end customer experience. Come join CE&S and help us build a future where customers come to us not only because we provide industry-leading products and services, but also...

MUST BE SAUDI NATIONALPLEASE ONLY SAUDIS APPLY***: The position of Customer Quality Specialist is a client-facing role. This person must have the ability to engage clients in a positive and professional way through the client support process. They must be willing to work in a team environment and have strong communication skills with clients and fellow...

Ref: JO-2212-110574 | Negotiable | Location:Riyadh, Saudi Arabia | Added:20/01/23 **Responsibilities** - Ensure that the Order to Cash process exceeds customers’ expectations in terms of Customer Experience and cost efficiency - Proactively manage 3PL in terms of SLA, making sure that the partners deliver a superior D&I Customer Experience - Guarantee the...

With over 17,000 employees worldwide, the Microsoft Customer Experience & Success (CE&S) organization is responsible for the strategy, design, and implementation of Microsoft’s end-to-end customer experience. Come join CE&S and help us build a future where customers come to us not only because we provide industry-leading products and services, but also...

**Careers that Change Lives** Bring your talents to an industry leader in medical technology and healthcare solutions - we’re a market leader and growing every day. You can be proud to sell medical technologies that are rooted in our long history of mission-driven innovation. Our expanding portfolio delivers measurable clinical and economic value - and...

Date Posted: 2024-06-11 Country: Saudi Arabia **Location**: Otis Elevator Company Saudi Arabia Ltd, 11th Floor, Tower B, Zahran Business Center, Prince Sultan Street, Salamah District, Jeddah, Saudi Arabia - Attends phone calls (both call backs and main reception) received by the call centre and captures client concerns as per the defined process. -...

Careers that Change LivesBring your talents to an industry leader in medical technology and healthcare solutions - we're a market leader and growing every day. You can be proud to sell medical technologies that are rooted in our long history of mission-driven innovation. Our expanding portfolio delivers measurable clinical and economic value - and opens...

We are looking for an amazing Enterprise Customer Success Manager (CSM), who is fluent in Arabic. You will be responsible for building strong relationships with customers and ensuring the successful deployment of Zoom products and services - ensuring and driving customer satisfaction and happiness, while driving the retention & growth of revenue. Successful...