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Sales Manager
3 weeks ago
Main responsibilities
- Ensure that your team achieves set sales targets and maintains quality standards by monitoring and course correcting daily performance
- Provide effective leadership with a desired outcome of creating a team that commits to the overall vision of the company
- Facilitate team meetings that nurture collective problem-solving through active debate.
- Manage the performance of the supervisors that report to you
- Identification and implementation of process improvement concepts
- Provide quantitative insights from the environment using generated data and the assessment of effective calls
- Continuously support and guide supervisors
- Motivate and inspire team members to achieve consistent performance
- Manage the performance and disciplinary process, if necessary
Minimum requirements
- Matric
- Completed Degree or a 3-year Diploma from a reputable tertiary organisation. Preferably Honours in Commerce, Finance, CIMA qualification or BSc with honours in Mathematics or Statistics
- Excellent communication skills, be articulate and fluent in English with a neutral accent
- Previous sale, operations or customer service experience is an advantage
- Ability to work in a fast-paced environment, meet set targets and improve existing processes
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