Telesales Representative
7 days ago
Responsibilities:
- Conduct outbound calls to potential customers or clients to sell products or services.
- Follow up on leads provided by the company or generated through other means.
- Maintain and update customer records and interactions in the company's CRM system.
- Meet or exceed sales targets and KPIs (Key Performance Indicators).
- Handle customer objections and provide solutions or alternatives.
- Provide excellent customer service and support throughout the sales process.
- Keep up-to-date with product knowledge and industry trends.
- Report on sales activities, results, and market feedback to the sales manager or team leader.
Requirements:
Skills and Experience:
- Sales Experience: Previous experience in sales (b2b/corporate is preferred).
- Communication Skills: Excellent verbal communication skills are crucial.
- Persuasion and Negotiation: Ability to persuade and negotiate effectively to close sales.
- Customer Service Skills: Strong customer service skills to address customer inquiries, concerns, and objections.
- Organizational Skills: Ability to manage multiple leads, track progress, and maintain accurate records.
- Computer Literacy: Familiarity with CRM software, Microsoft Office, and other relevant tools.
- Resilience: Ability to handle rejection and stay motivated to meet sales targets.
- Attention to Detail: Accurate recording of information and follow-up actions.
- Educational Requirements: A bachelor's degree, especially in business, marketing, or related fields.
Personal Attributes:
- Self-Motivation: Ability to work independently and stay driven to meet goals.
- Adaptability: Flexibility to adapt to different sales scenarios and customer needs.
Benefits:
- Commission.
- Private Health Insurance.
- Performance Bonus.
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