Technical Sales Professional

3 weeks ago

Riyadh, Saudi Arabia Alnafitha IT Full time
We support the Kingdom s largest and most complex organizations across all industries in delivering Enterprise Transformation with clear mission to support our customers to grow better not just bigger focusing on efficiency and not just effectiveness.

We are currently searching for an enthusiastic and innovative Technical Sales Professional to work on our Business Development Team presenting and implementing Alnafitha s Cloud and infrastructure solutions.

We re a team of technology driven individuals with a curiosity for how things work and a passion for designing and building reliable scalable and efficient implementations. This position will require high cooperation with other teams from project management sales and business development. We re always striving to learn more expand our skills and grow our teammates

About us:

Established in 1993 Alnafitha IT is leading IT service provider in Saudi Arabia that adapt customer centric approach in vision direction focusing on creating positive experience for the customer by maximizing the value from product and service offerings and building long term relationship with the clients. We help organizations in 1. Setting IT strategies 2. Developing IT infrastructure 3. Maintaining highlevel of IT operational excellence 4. Serving business operations. We have partnered with the top IT vendors and technology leaders across the globe to provide the business solutions that cover most of todays business requirements some of our success partners are: Microsoft ManageEngine AWS Genesis Zoho Veeam Poly Yealink Axios TrendMicro PaloAlto McAfee NetSupport Kaspersky Linkedin DocuSign Zoom Sophos Quest Kemp Autodesk Adobe exclaimer Jabra Tenable ...

We grow with our clients and today we are proud to have more than 2000 customers in different industries across the kingdom. Enabling the organizations to grow better and not just bigger.

Primary Focused Domain(s): IT Infrastructure Cloud Azure AWS solution Architect Devops containers

Responsibilities:

  • Presenting and demonstrating Alnafitha S services to customers.
  • Build scope of work/low level technical scope based on the business requirements.
  • Deliver regional technical implementations and solution design within Alnafitha services on customer s sites and remotely.
  • Provide support troubleshooting and solutions to complex problems. This involves dealing with difficult situations including complaint handling sensitive customers and mission critical support.
  • Conduct proactive services with clients through Risk Assessments Health Checks Code Reviews or other similar offerings.
  • Reactive and 24x7 Critical Situations support: Reactive services which address the most critical customer issues.
  • Ad hoc Services: Short and time limited engagements focused towards customer specific issue remediation or support (e.g. Chalk Talks).
  • Workshops and Training: Deliver technical training for customer knowledge transfer and for helping customers to consume their products and services.
  • Improving the overall customer experience serving as the customer advocate within Alnafitha and playing a key role in assisting our clients to maximize their investment in Technlogy.
  • Deliver solutions related documentations that could include scope of work / user manual.
  • Participating in building Alnafitha s technical content library. Ex. Knowledge base and other technical contents.
  • Assist in representing Alnafitha in any forum (i.e. seminars technical or marketing conferences event)
  • Mentor other team members on deployed solutions and best practices.
  • Perform other related duties as assigned.


Requirements

Certification Requirements:


  • Bachelor s degree in Computer Science or equivalent.
  • AWS solution architect professional (Must)
  • Azure Solutions Architect Expert (Preferred)
  • Microsoft Certified System Engineer (Preferred)

Technical Skills:
  • Experience in same or similar technology: 5 (Microsoft Windows server Microsoft Active directory Microsoft azure Amazon webservice Devops GCP)
  • Experience being involved in different types of solution implementations
  • Good technical background with the ability to discuss architecture hardware and software.
  • Experience across different industry sectors.
  • Good Experience with System center configuration manager.
  • IT networking skills and experience
  • Excellent understanding of Windows UNIX and Linux infrastructure including File System Registry Active Directory user profiles security.
  • Understanding of virtualized technologies such VMWare and HyperV
  • Acceptable experience with databases such as MYSQL MSSQL.

Personal Skills:
  • High sense of responsibility and ownership acting like owner in what you do.
  • Exceptional communication and presentation skills
  • Being able to work on their own or in a team
  • Being able to work to tight deadlines
  • Ability to maintain composure during stressful situation
  • Handling many tasks & responsibilities
  • Fluent in Arabic and English.
Working Conditions:

  • Business travels could be required up to 50% covered by the company.
  • Working on Weekends Holidays or outside the business hours could be required covered by the company.



Bachelor\'s Degree in Computer Science or equivalent +4 years of experience in the same position ITIL Foundation(Preferred) Microsoft 365 Certified: Teams Administrator Associate Microsoft 365 Identity and Services Microsoft 365 Mobility and Security Microsoft 365 Messaging Microsoft 365 Certified: Enterprise Administrator Expert Experience with Cloud technology [Saas, Iaas, and Paas] Good knowledge for AWS(Preferable) Familiar with different migration scenarios (Between On-Premises and Cloud) Active directory. SSO solution (Active Directory Federation Service) Technical ideas to non-technical audience and work with individuals at all levels. Excellent communication skills in English (both written and oral); able to concisely communicate security risks to both technical and business audiences. Active Listening Oral Communication Interpersonal Skills Customer Service Guidance A good memory of how software and operating systems work Problem solving skills A positive attitude and energetic work style An ability to lead others Works to the strategic direction of the organization Excellent time management skills High sense of responsibility and ownership, acting like owner in what you do. Exceptional communication and presentation skills Being able to work on their own or in a team Being able to work to tight deadlines Ability to maintain composure during stressful situation Handling many tasks & responsibilities Fluent in Arabic and English.

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