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Call Center Customer Service Representative

1 month ago

Jeddah, Saudi Arabia Talent Pal Full time
Job Description
  • Manage inbound and outbound calls in a timely manner.
  • Assess the exact requirements of customers and provide appropriate solutions with utmost clarity and conciseness.
  • Explain all the essential details of the organizations products and services to captivate the customers attention.
  • Contribute to the companys growth by improving the number of connections using pleasant and informative conversations.
  • Keep records of all conversations in our call center database in a comprehensible way.
  • Enhance customer satisfaction by reducing call waiting and offering a delightful telephonic conversation.
Skills
  • Proven track record of handling all the duties and responsibilities of a call center agent or associate.
  • Adept in handling different functions of the telephone along with fluent spoken skills.
  • A passionate individual with the potential to handle multiple activities while attending a call simultaneously.
  • Proficient in using modern communication tools and ...
  • software for facilitating formal routine processes.
  • Polished convincing and negotiations skills.
  • Exhibiting the eagerness to innovate and enhance the existing work output by working on constructive feedback

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