HORECA Sales Executive

5 days ago

Riyadh, Saudi Arabia Majid Al Futtaim Retail Full time

**Role Purpose**:
The Sales Executive will be responsible for providing clients with the products and service required, as well as maintaining good relationships with existing clients. The role holder will also be handling clients complains, concerns and escalate the same to the Business Development Manager.

**Role Details - Key Responsibilities and Accountabilities**:
**Sales responsibilities**
- Introduce and recommend products to clients, ensuring sales align with margin expectations.
- Act as a key contact between the company and existing/potential clients.
- Advise clients on forthcoming product developments and discuss special promotions when applicable.

**Customer Relationship Management**:

- Maintain and sustain excellent partnerships with all clients through regular communication and relationship-building activities.
- Collaborate closely with sales coordinators to ensure high levels of customer service and seamless order processing.
- Promptly address and resolve customer complaints, ensuring customer satisfaction and loyalty.

**Additional Responsibilities**:

- Identify new business opportunities and potential clients to expand the customer base.
- Collaborate with the marketing team to develop effective strategies for product promotion and sales growth.
- Keep abreast of industry trends, competitor activities, and market dynamics to provide valuable insights for sales strategies.
- Provide regular feedback to the product development team based on customer input and market trends.
- Develop and deliver sales presentations to clients, showcasing the features and benefits of products.
- Prepare and analyze sales reports to track performance and identify areas for improvement.

**Human Capital Responsibilities**
- Ensure the implementation of MAF Retail’s corporate policies and relevant procedures

**Financial Responsibilities**
- Ensure alignment of procedures in accordance with the Delegation of Authority (DOA)
- **Disclaimer: This role description reflects the general details considered necessary to describe the principal responsibilities of the role identified and shall not be construed as an exhaustive description of all the work requirements inherent to success in the role.**_

**Definition of Success**
- Gross sales volume
- Clients Growth
- Sustain long term partnership with clients

**Functional/Technical Competencies**
- First rate communication skills
- Computer proficiency: - MS Office
- Excellent Negotiation and Influencing skills
- Relationship management skills

**Personal Characteristics and Required Background**:
**Minimum Qualifications/education**
- Bachelor’s Degree in Business Administration or management or marketing

**Minimum experience**
- 3+ years’ experience in Food Service, dealing specifically with HORECA Channel

**Job Types**: Full-time, Permanent

Pay: ﷼4,000.00 - ﷼8,000.00 per month

**Experience**:

- Sales: 1 year (preferred)

**Language**:

- English (preferred)

License/Certification:

- driving license (preferred)

Application Deadline: 05/05/2024

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