Front Office Agent

4 weeks ago

Riyadh, Saudi Arabia Marriott International, Inc Full time

**Job Number** 23023876

**Job Category** Rooms & Guest Services Operations

**Location** Riyadh Marriott Hotel, 8333 King Saud Road, Riyadh, Saudi Arabia, Saudi Arabia VIEW ON MAP

**Schedule** Full-Time

**Located Remotely?** N

**Relocation?** N

**Position Type** Non-Management

***

Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key. Process all payment types such as room charges, cash, checks, debit, or credit. Process all check-outs including resolving any late and disputed charges. Answer, record, and process all guest calls, messages, requests, questions, or concerns. Coordinate with Housekeeping to track readiness of rooms for check-in. Communicate parking procedures to guests/visitors and dispatch bell staff or valet staff as needed. Supply guests with directions and information regarding property and local areas of interest. Run daily reports (number of arrivals, departures), identify any special requests, and check reports for accuracy. Complete designated cashier and closing reports in the computer system. Cash guests' personal checks and traveler's checks. Count bank at the beginning and end of shift. Balance and drop receipts according to Accounting specifications.

Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
- Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._
Marriott International portfolio of brands includes both JW Marriott and Marriott Hotels.

**Marriott Hotels**, Marriott International’s flagship brand with more than 500 global locations, is advancing the art of hosting so that our guests can travel brilliantly. As a host with Marriott Hotels, you will help keep this promise by delivering premium choices, sophisticated style, and well-crafted details. With your skills and imagination, together we will innovate and reinvent the future of travel.

**JW Marriott **is part of Marriott International's luxury portfolio and consists of more than 80 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. It’s as simple as that. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy a true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can really pursue your passions in a luxury environment. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment.

  • Front Office Team Lead

    3 days ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Sofitel Mumbai BKC Full time

    Front Office Team Lead OpportunityWe are seeking a seasoned Front Office Team Lead to join our team at Sofitel Mumbai BKC. As a key member of the Front Office department, this role will be responsible for leading a team of reservation agents, driving revenue growth, and ensuring exceptional guest experiences.About the Position:Lead a team of reservation...

  • Front Office Operations Manager

    3 days ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Sofitel Mumbai BKC Full time

    At Sofitel Riyadh Hotel & Convention Center, we are dedicated to providing a five-star experience characterized by luxury, elegance, and impeccable service.About the RoleWe are seeking a skilled Front Office Operations Manager to join our team. In this role, you will be responsible for supervising the daily operations of the Front Office personnel, promoting...

  • Assistant Front Office Manager

    3 days ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Sofitel Mumbai BKC Full time

    1 week ago Be among the first 25 applicantsCompany DescriptionSofitel Riyadh Hotel & Convention Center: A Symphony of French Elegance and Saudi Arabian WarmthThe Sofitel Riyadh is dedicated to providing a five-star experience characterized by luxury, elegance, and impeccable service. The hotel's commitment to personalized attention ensures that each guest's...

  • Front Office Manager

    2 weeks ago

    Riyadh, Saudi Arabia Ewaa Hotels Full time

    ***: Directly supervises all front office personnel and ensures proper completion of all front office duties. Directs and coordinates the activities of the front desk, reservations, guest services, and telephone areas. Prepare monthly reports and budget for front office department. **FRONT OFFICE MANAGER DUTIES AND RESPONSIBILITIES**: Trains, cross -trains,...

  • Front Office Operations Coordinator

    5 days ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Professional Full time

    The ideal candidate for this role is a customer-focused individual who thrives in fast-paced environments. As a Front Desk Agent at our Riyadh hotel, you will be responsible for creating memorable guest experiences through excellent service delivery and attention to detail.Main Responsibilities:Guest Services & Check-In/Check-Out:• Welcome guests with...

  • Front Office Manager

    5 days ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Novotel Wollongong Northbeach Full time

    Job OverviewWe are seeking an experienced and skilled Front Office Supervisor to join our team at Novotel Wollongong Northbeach. As a key member of our hotel operations, you will be responsible for ensuring the smooth operation of the front desk and providing exceptional guest services.Key Responsibilities:Reporting to the Front Office Manager, you will be...

  • Assistant Hotel Manager

    3 days ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Sofitel Mumbai BKC Full time

    As a seasoned hospitality professional, you know that delivering exceptional guest experiences requires more than just great amenities and top-notch service – it demands meticulous attention to detail and a passion for precision.About the JobIn this role as Hotel Front Office Supervisor, you will oversee the day-to-day operations of our Front Office,...

  • Front Office Agent

    4 weeks ago

    Riyadh, Saudi Arabia IHG Full time

    **About us** The only Resort in Riyadh City Characterized by the architectural grandeur, The InterContinental Durrat Al Riyadh Resort & Spa is cradled within the distinguished neighborhood of Banban, Riyadh. This unique property resides on 154,000 sqm of a lush green oasis enhanced by eco-friendly water features. Whether travelling for business or leisure,...

  • Front Office Coordinator

    3 days ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Mandarin Oriental Hotel Group Limited Full time

    About the RoleWe are seeking a highly motivated and organized Front Office Coordinator to join our dynamic team. The successful candidate will be responsible for coordinating front office activities, managing guest communications, and ensuring seamless reservations and check-in processes.Key ResponsibilitiesFront Office Coordination: Manage front office...

  • Front Office Lead

    3 days ago

    Riyadh, Ar Riyāḑ, Saudi Arabia PAUSEAWAY Full time

    About UsPAUSEAWAY is a luxury hospitality company that prides itself on delivering exceptional customer experiences. We are seeking a Front Office Lead to join our team and help us achieve this goal.The Front Office Lead will be responsible for leading the front office activities and overseeing the daily operations of the front desk team. This includes...

  • Front Office Leader

    3 days ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Pause Experience Company, PAUSEAWAY (R) Full time

    At Pause Experience Company, PAUSEAWAY (R), we are seeking an exceptional Front Office Leader to join our team. This is a unique opportunity for a motivated individual to lead the front office activities and oversee the daily operations of the front desk team.About the RoleThe Front Office Leader will be responsible for managing guest experience throughout...

  • Asstmgr-front Office

    2 weeks ago

    Riyadh, Saudi Arabia Marriott International, Inc Full time

    **Job Number** 24047774 **Job Category** Rooms & Guest Services Operations **Location** Four Points by Sheraton Riyadh Khaldia, Imam Faisal Bin Turki Street, Riyadh, Saudi Arabia, Saudi Arabia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Assists the Front Office Manager in...

  • Front Desk Officer

    2 weeks ago

    Riyadh, Saudi Arabia Robbert Murray & Associates Full time

    We are now hiring & now looking for a Front Desk Officer based in Riyadh, KSA to support Sr Management & team in the office. Our client is a leading independent water producer in Saudi Arabia. Requirements are as below; *Arabic Speaker is a must with at least 4-5 years of experience in the same role. *Strong attention to detail and ability to...

  • Front Office Manager

    2 weeks ago

    Riyadh, Saudi Arabia Boudl Hotels & Resorts Full time

    The Role SCOPE AND GENERAL PURPOSE Under the general direction of the General Manager and within the limits of local hotel policies and procedures, oversees and directs all aspects of Front office operations which shall include, but not be limited to the following: - Front Office. - Executive lounge. - Business center. - Guest relation. - Telephone. - Guest...

  • Front Office Supervisor

    6 days ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Crowne Plaza Riyadh Al Waha, an IHG Hotel Full time

    Get AI-powered advice on this job and more exclusive features.Are you ready to lead a team that delivers exceptional service and ensures smooth operations?Join us at Crowne Plaza as a Front Office Supervisor and play a key role in overseeing guest services and front desk operations, ensuring every guest's experience is seamless and memorable.Why Join Us?At...

  • Front Office Supervisor

    5 days ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Novotel Wollongong Northbeach Full time

    Company DescriptionWhy work for Accor?We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless...

  • Front Office Supervisor

    7 days ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Novotel Bogor Golf Resort & Convention Center Full time

    Company DescriptionWhy work for Accor?We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless...

  • Front Office Operations Manager

    3 days ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Crowne Plaza Riyadh Al Waha, an IHG Hotel Full time

    Crowne Plaza Riyadh Al Waha, an IHG Hotel seeks a highly skilled Front Office Supervisor to oversee guest services and front desk operations. This dynamic role requires exceptional leadership skills, strong communication abilities, and a passion for delivering exceptional guest experiences.Key Responsibilities:Operational Leadership:Supervise front office...

  • Front Office Lead

    7 days ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Novotel Bogor Golf Resort & Convention Center Full time

    At Novotel Bogor Golf Resort & Convention Center, we pride ourselves on delivering exceptional guest experiences. As a Front Office Supervisor, you will be at the forefront of this effort, ensuring that every guest feels welcome and valued.Job ResponsibilitiesSupervise front desk staff to ensure they meet our high standards of service quality.Manage...

  • Management Assistant

    3 days ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Marriott International Full time

    Job SummaryThis entry-level management position is responsible for leading and assisting with the successful completion of daily shift requirements in front office areas.The ideal candidate will have a strong background in customer service and previous experience working in a fast-paced environment.Key ResponsibilitiesManage front office teams to ensure...