Engagement Manager
3 weeks ago
IQVIA is a world’s leading information, services and technology company dedicated to making healthcare perform better.
As an international group the Primary Market Researh team connects together different types of intellgience, such as market research and secondary data. We typically work across different geographies, running multi-country studies to better understand the voice of the customer and patient. We are looking for an Engagement Manager who is willing to push the boundaries and join us in an innovative and unique environment, combining different sources of data to best answer the commercial business questions of our clients when developing, launching and optimising the performance of their drugs.
We create an international collaborative environment for our team members based on solid career framework principals of ownership, objectivity, transparency, consistency and commitment to feedback, enabling professional growth and fulfillment.
Role Summary
The Engagement Manager role in our Middle East Primary Market Research team team is critical for driving innovative solutions to key clients based in Saudi Arabia and the Middle East. It is expected that the post holder will assist generating target revenues and will work with clients to provide strategic support to answer business issues, oversee the delivery of high-quality studies and generate repeat business
The post holder will focus on integrating and conmbining different research solutions, such as primary and secondary intelligence, and employing the broader IQVIA offer to have meaningful discussions with clients, and to generate cross functional solutions to client business issues. The Engagement Manager would be responsible for developing winning proposals for clients, evaluating and proposing different methodological solutions to the client, adn leading the team to deliver those solutions to clients. They also play a key role in coaching the team and supporting the developing of up and coming talent.
**Responsibilities**:
- Leading proposal development and project delivery to clients in Saudi Arabia and Middle East, deploying the right delivery resources and innovation to ensure repeat and new business is generated from key customers- Understanding clients’ needs and developing high quality proposals to address those- Bringing strategic thinking to client issues, developing clear actions for the client to solve their issues and acting as the trusted advisor to clients on a project basis- Ensuring that offering development is scalable across different client business issues- Design research solutions, including identification of relevant data assets, methodology, samples, questionnaires, discussion guides and other research tools- Taking a leadership role in implementing B&IRS business vision and objectives, and support the development of the business- Networking across the organization, looking for opportunities for greater collaborations- Coaching more junior team members- Taking responsibility for a significant part of the business, achieving revenue targets- Managing end to end consulting and Primary Market Research projects including coordination of multidisciplinary teams staffed to the project, such as fieldwork, programing and desk research
**Requirements**:
- Life sciences degree, preferably with advanced degree-
- Fluent in English- Strong knowledge of main Microsoft Office tools (Word, Excel, Powerpoint)- Experienced in driving sales to HQ businesses- Experienced line manager and coach- Highly skilled in interpretation and analysis (quantitative, qualitative and integration of different sources of data assets)- Exceptional communication skills both at the written and oral level-
- Arabic Speaking is preferred
IQVIA is a leading global provider of advanced analytics, technology solutions and clinical research services to the life sciences industry. We believe in pushing the boundaries of human science and data science to make the biggest impact possible - to help our customers create a healthier world. Learn more at
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