Sales Support Specialist, Riyadh

2 weeks ago

Riyadh, Saudi Arabia ABB Full time

**Sales Support Specialist, Riyadh**:
**Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, abilities, ethnicity and generations. Together, we are embarking on a journey where each and every one of us, individually and collectively, welcomes and celebrates individual differences.**:
ABB Smart Power is a global technology leader, with products and solutions that make power supplies smart, connected and protected. Its intelligent products and solutions make power more competitive by improving the energy efficiency, productivity and reliability of almost any operation.

**Your responsibilities**:

- Supports the local Sales organization/customers in
- determining the most technically appropriate and cost
- effective solutions and in the preparation of demanding offers.
- Provides technical support during the technical meeting,
- product presentations and negotiations and offers product/
- solution/service-related training.
- Prepares/supports preparation of technical/commercial offers
- based on customer specification requirements, Local Business Unit/feeder factory indications and Sales organization directives. Participates in the kickoff meeting organized by the project team.
- Defines cost for the proposed solution and communicates to
- Sales organization.
- Provides information to the risk review process in accordance
- with ABB policy and sometimes participates in the risk review
- assessment.
- Analyzes customer needs and competitor offers through
- general market information and information provided by the
- Sales organization.
- Performs lost proposal analysis, identifies potential cause, and recommends future actions in cooperation with Sales/Local Business Unit to obtain better future results.

**Your background**:

- Preferably a diploma in Electrical Engineering or equivalent
- Minimum 2 years in similar field with Technical electrical experience
- Fully knowledgeable of the Sales Processes such as:

- Supporting at the dedicated area a proper implementation and communication of the sales processes; and
- possesses an in-depth knowledge in relation to the sales tool deployment (e.g. SFDC, Apttus);
- Supports the implementation of enabling technologies to local sales units, e.g. Mobility, E-business;
- Supports the development and use of the opportunity tracking tools and collect the business requirements (e.g. from Sales users) to enhance the sales processes and improve market intelligence;
- Monitors the compliance of the sales teams in the region with required standards for maintaining data in the sales tools;
- Communication
- Ensures a proper communication and updates on issues related to tools’ development and new functionalities.
- Has the ability to support for division specific sales documentation, guidelines and updates.
- Market Intelligence
- Accountable for the deployment and distribution of common sales reports and market intelligence essential to the sales community in the dedicated area
- Fluent in English (read and write) is required.

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