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Account Manager

1 month ago

الرياض, Saudi Arabia Nexturn Full time

We are looking for an experienced agency Account Manager to join our team.

The role is fast-paced and challenging, with room for growth and progression. You will be required to work closely with the creative directors and traffic managers assisting with the day-to-day management of client requests.

Overview:
As an Account Manager, you will be responsible for nurturing and expanding relationships with our key clients. Your role will be pivotal in ensuring client satisfaction, driving revenue growth, and delivering exceptional customer experiences. You will work closely with internal teams to coordinate and execute events that exceed client expectations while maximizing profitability.

Key Responsibilities:
1. Client Relationship Management:

- Develop and maintain strong, long-lasting relationships with key clients.
- Serve as the primary point of contact for client inquiries, requests, and concerns.
- Understand clients' goals, objectives, and preferences to tailor event solutions

accordingly.
- Proactively identify opportunities to upsell or cross-sell services to existing

clients.
- Conduct regular check-ins and meetings to review project progress and gather

feedback.
- Anticipate and address any issues or challenges that may arise during the

planning and execution phases.

2. Project Coordination and Execution:

- Collaborate with internal teams including event planners, vendors, and logistics

staff to ensure seamless event execution.
- Develop project timelines, budgets, and resource plans in coordination with

clients and internal stakeholders.
- Oversee all aspects of event logistics, including venue selection, catering,

audiovisual setup, and transportation.
- Manage event budgets to ensure profitability while delivering high-quality

experiences.
- Conduct post-event evaluations to assess success against client objectives and

identify areas for improvement.
- Provide regular updates and reports to clients on project status, budget

utilization, and other relevant metrics.

3. Business Development and Growth:

- Identify new business opportunities within existing client accounts and pursue

strategies to expand our services.
- Stay abreast of industry trends, market dynamics, and competitor activities to

identify potential growth areas.
- Collaborate with the sales team to develop proposals, presentations, and pitches

for new business opportunities.
- Participate in networking events, conferences, and industry forums to promote

our company's services and capabilities.
- Contribute to the development of marketing materials and collateral to support

business development efforts.

Qualifications:

- Bachelor’s degree in business administration, Marketing, Media, or a related

field.
- Minimum 4 years’ experience in the field of pharmaceutical industry, events and

advertising
- Proven experience in account management, sales preferably within the event

management or pharmaceutical industry.
- Strong interpersonal skills with the ability to build rapport and trust with clients

and internal teams.
- Excellent communication and negotiation abilities, both verbal and written.
- Exceptional organizational skills and attention to detail, with the ability to manage

multiple projects simultaneously.
- Proficiency in project management tools and software (e.g., Microsoft Office,

Asana, Trello).
- Willingness to travel as needed for client meetings and event coordination.
- A proactive and results-oriented mindset with a focus on delivering value to

clients and driving business growth.

Join Our Team: