Calypso Team Lead

Riyadh, Saudi Arabia Relocation friendly Calypso BCM Industry 24/09/2024 Req. VR-108343 **Project description**: **Responsibilities**: Investigate issues as and when they occur, participate in root cause analysis, and suggest and implement resolutions in a timely manner to prevent future occurrences of similar issues through incident and problem...

Bachelor's degree or equivalent, or 2+ years of Amazon experience - Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays - Experience with planning, performance metrics, and process improvement - Advanced proficiency in written and verbal English and local language Amazon Worldwide Operations is the underlying fulfillment...

**Job Summary** Mozn is a rapidly growing technology firm revolutionizing the field of Artificial Intelligence and Data Science headquartered in Riyadh, Saudi Arabia and it’s working to realize Vision 2030 with a proven track record of excellence in supporting and growing the tech ecosystem in Saudi Arabia and the GCC region. Mozn is the trusted AI...

**About invygo** Founded in 2018 and headquartered in Dubai, invygo aims at simplifying the process of getting a car. With the success of our expansion to Saudi Arabia in 2021 and in Qatar in 2023, we have continued to grow our operations. Being the first car subscription app of its kind in the region, we have a proven track record and an in-depth...

Riyadh, Saudi Arabia Relocation friendly Kondor BCM Industry 24/09/2024 Req. VR-108344 **Project description**: **Responsibilities**: Investigate issues as and when they occur, participate in root cause analysis, and suggest and implement resolutions in a timely manner to prevent future occurrences of similar issues through incident and problem...

**Location**: KSA. **Years of Experience**: 10 years of relevant experience. **Project Duration**: 1 year. **Language Requirements**:Fluency in English and Arabic (written and spoken). **Key Responsibilities**: - ** Project Leadership**: - Lead a multidisciplinary team to deliver the project's four phases, including analysis, benchmarking, guide...

**Job Summary**: **Responsibilities**: - Lead and manage the ICT support team, ensuring efficient operation and high-quality service delivery. - Handle business-critical IT tasks and system improvements, driving faster and smarter business processes and enhancing employee productivity. - Respond to help desk requests for assistance from users experiencing...

About Northern Trust: Northern Trust, a Fortune 500 company, is a globally recognized, award-winning financial institution that has been in continuous operation since 1889. Northern Trust is proud to provide innovative financial services and guidance to the world’s most successful individuals, families, and institutions by remaining true to our enduring...

As a Team Lead in Customer Care Operations, you will be responsible for effectively managing and leading a team of Arabic speaking Customer Concierges to ensure the highest standard of service is delivered to our guests and partners. You will inspire, coach, and support your team while upholding the values and objectives of the company. Your ability to lead...

As a Team Lead in Customer Care Operations, you will be responsible for effectively managing and leading a team of Arabic speaking Customer Concierges to ensure the highest standard of service is delivered to our guests and partners. You will inspire, coach, and support your team while upholding the values and objectives of the company. Your ability to lead...

This role requires a proactive approach to managing data privacy, providing expert advice, and driving compliance initiatives across the organization. **Key Accountabilities**: - **Primary Point of Contact**: Serve as the main point of contact within the organization for staff, regulators, and public bodies regarding data protection issues. -...

As a Technical Implementation Manager - Vice President (Team Lead) in Payments, you will be the single point of contact for the Riyadh Implementation team. Responsible for ensuring the team can manage the local implementation requests and provide the required support to Sales, Client Service and internal stakeholders. Additionally you will be responsible for...

Business Development Operations Team Lead - Riyadh **Company**: Oliver Wyman **Description**: Oliver Wyman is a global leader in management consulting. With offices in more than 70 cities across 30 countries, Oliver Wyman combines deep industry knowledge with specialized expertise in strategy, operations, risk management, and organization transformation....

Business Operations Team Lead (Business Development Operations) - Riyadh **Company**: Oliver Wyman **Description**: Oliver Wyman is a global leader in management consulting. With offices in more than 70 cities across 30 countries, Oliver Wyman combines deep industry knowledge with specialized expertise in strategy, operations, risk management, and...

CCDS is a leading provider of cutting-edge cybersecurity solutions and services. We are currently seeking a highly skilled and motivated Saudi SOC Team Leader to join our team. As a Saudi SOC Team Leader at CCDS, you will play a key role in managing and leading a team of cybersecurity analysts to provide exceptional security operation center (SOC) services...

The Role Job Description - Lead the Network Operations Center (NOC) team, ensuring effective monitoring and management of network performance. - Oversee the resolution of network incidents and manage escalations as needed. - Monitor service-level agreements (SLAs) and ensure compliance with agreed performance metrics. - Coordinate with other departments to...

Oversee and ensure customer satisfaction by providing timely and satisfactory responses to customer interactions. - Continuously improve work processes to enhance the effectiveness of customer interactions and optimize team performance. - Monitor, supervise, and evaluate performance metrics to ensure objectives are met consistently. - Contribute to sales and...

**Role Overview**: - The Pre-sales Team Leader will lead and grow the Telecom sector portfolio by driving technical innovation, delivering customized solutions, and supporting the Pre-sales strategy. Working closely with sales teams, technical teams, project managers, and vendors, the leader will ensure the development and delivery of cutting-edge Telecom...

Lead the Network Operations Center (NOC) team, ensuring effective monitoring and management of network performance. - Oversee the resolution of network incidents and manage escalations as needed. - Monitor service-level agreements (SLAs) and ensure compliance with agreed performance metrics. - Coordinate with other departments to ensure timely resolution of...

**About Zahrawi Group**: Zahrawi Group is a leading company in the GCC Healthcare Industry with its presence in UAE, KSA, Qatar, Bahrain, & Oman markets. The company supplies and distributes high-quality products and services to Hospitals, Clinics, Laboratories, & Analytical Industries. **job Brief**: The incumbent helps the sales representatives improve...