Service Manager

Office Manager **Imagine what we can INSPIRE with you** Moody's empowers people to make better decisions and achieve brighter futures. This is what motivates us to bring out the best in our products and our people. Join us. Forward Together. **Job Duties and Responsibilities**: - Provides executive level administrative support with a strong focus on...

Oversee the execution of installation and service activities for clients. - Actively engage in and supervise client training programs. - Lead and manage a team comprising service engineers and technicians. - Assign and oversee service tasks, monitor project progress, resolve client issues, and track service status. - Monitor and manage service and...

Answer inbound calls to the IT Service hotline within agreed KPI - Log and create service desk ticket for issues and fulfillment and ensure ticket are assigned and categorized properly - Escalate support ticket to L2 support on time - Follow up escalated ticket and update user on status until closure - Document resolution before ticket closure to buld the...

NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future. In today’s ‘iNTTerconnected’ world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients solve...

In the world of real estate and facilities management, the role of a Soft Services Facilities Manager is crucial in ensuring the smooth operation and delivery of services at a site. This position requires a unique set of skills and experience, particularly in customer-facing and operational aspects. Our prestigious client, a provider of real estate and...

Our prestigious client, a provider of real estate and facilities management services, is currently seeking a Hard Services Manager to join their team in Riyadh, Saudi Arabia. This role requires individuals with a background in 5-7 star hotels, exceptional customer-facing skills, and operational experience. **Key Responsibilities**: As a Hard Services...

**Key Responsibilities**: **Service Design and Implementation**: - Ensure alignment with ITIL framework principles and best practices. - Develop and document detailed end-to-end support models. **Service Requirements Definition**: - Define and document monitoring requirements for each service. - Establish incident management protocols and service request...

At Horizontal Digital, we hold ourselves to one key belief: You’re only as good as your worst customer experience. This mantra is what drives our digital consultancy to think beyond the easy answers and instead create websites, apps, portals, and other experiences that solve customer needs for Fortune 500 companies in intuitive and empathetic ways. And we...

DeepSource is seeking a highly skilled Services Delivery Manager to join our team. As a Services Delivery Manager, you will be responsible for overseeing the successful delivery of services to our clients. You will work closely with cross-functional teams to ensure the timely delivery of projects, manage client expectations, and drive customer...

**Company Description** Gulf Business Solutions (GBS) is the leading information and technology solutions provider in the kingdom of Saudi Arabia. Since we started as a business more than thirty years ago, we have grown to an enterprise supported by over five hundred employees, with a rich portfolio of products and services ranging from printing systems to...

supporting and leading the implementation of the long-term vision of the Service Desk Section and for leading all activities and staff within this Section. Leading the Section that serves as the “one-face” of HITA to the broader organization. This job develops and delivers proactive and innovative services designed to achieve high customer satisfaction...

**Tasks**: - Define project objectives, scope, and requirements. - Develop a detailed action plan including timelines and required resources. - Prepare and develop the project budget and ensure compliance with it. - Conduct regular reviews and ensure delivery of services with high quality. - Monitor costs and control expenses to prevent exceeding the...

Client Services Manager **The Role**:Client Services Manager **The Location**: Riyadh/Dammam, Saudi Arabia S&P Global is a place to learn and grow, surrounded by the best and brightest. A place to challenge yourself and advance your career. If you're a pioneer or a thinker, there's a role for you to play in our mission to help accelerate progress in the...

**Description**: invenioLSI is the world’s #1 independent SAP consultancy and implementation partner for Public Sector and Services organizations. Our domain specialties include Government, Local Authorities, Policing, Healthcare, Education, Public Transport, and Tax, with a niche and established position within the Media & Entertainment...

About the role: We are pleased to announce an incredibly exciting opportunity to join our Ground Services team in Riyadh, Kingdom of Saudi Arabia as Airport Services Manager. Job Purpose: Ensures safe, secure and cost effective QR airport operations at the station to achieve regulatory compliance, operational efficiency and 5-star customer service. Liaises...

Service Operation Manager MBR Partners is seeking a Service Operations Manager for a major smart city project in Saudi Arabia - this is an opportunity to be engaged in one of the world's major development projects. **Experience**: - Proven experience in training and building strong customer relationships. - Experience in process management, including...

When you join Trend, you become part of a unique and diverse global family and you get to work towards a world safe for exchanging digital information. ABOUT TREND MICRO Trend Micro, a global cybersecurity leader, helps make the world safe for exchanging digital information. Fueled by decades of security expertise, global threat research, and continuous...

Rentokil Boecker® Landscape Service Manager is held accountable for the below job responsibilities: - Ensuring the maintenance of landscaping services - Visiting landscape site, following -up on the quality of work and guiding the gardeners and service teams on best practices and customer requirements - Making sure to achieve 100 % SOS by following up...

Certified as a Top Employer; KONE is dedicated to a better world of work and exhibits this through excellent people practices. We are committed to fostering a great work culture and inspiring the highest standards of quality and efficiency putting our people first and creating a workplace that nurtures collaboration, diversity, growth and wellbeing._ - It's...

**ITC** Worldwide **is seeking a dynamic and experienced **IT Services Proposal Manager (Microsoft Stack) - Services & Support** - ** EMEA Abuja, NG | **ITC field office** In addition to our daily proposal response output, our proposal library narrative is critical to our organization. The Proposal Writer/Manager will contribute content to the knowledge...