Desktop Support

We are looking for a capable resource to coordinate ranging from simple activities to more complex plans. This role will provide onsite/ on-call assistance to end-users within the organization’s desktop computing environment in a timely and accurate fashion to ensure optimal service delivery. **IT Skills and Experience** - Desired Experience: - Computer...

1. The Deskside engineer will be L1 Skill level with at least 3-4 Years of relevant experience - End user domain and support handling the Incident /SR as assigned for resolution. 3. Provides Desktop support and support for Computer hardware systems, memory modules, and peripherals. 4. Handle basic issues related to network end-user devices' security...

Job OverviewThe successful candidate will be responsible for providing technical support to end-users, troubleshooting issues, and performing routine maintenance tasks.About the Role:This role involves working closely with the IT team to ensure seamless delivery of services. The ideal candidate will have experience in desktop support, hardware and software...

**JOB DESCRIPTION** Desktop Technician will provide day to day local **Position Responsibilities and Functions** - Provide first/second level contact and problem resolution for customer issues. - Work with vendors to remediate complex AV issues as needed. - Provide timely communication on issue status and resolution. - Maintain ticket updates for all...

**MMC Technology is now looking for a Senior Analyst - Onsite Technical Support to be based at our Riyadh Office, supporting our Oliver Wyman Colleagues** **The Opportunity** **Key responsibilities of the role include**: **Technical support (% of time spent - 50%)** - Performs installation, training, maintenance, troubleshooting and repair of all OpCo...

**Overview**: - Department - ** Information Technology** - Division - **VP for Finance & Administration** - Job Family - **Information Technology** - Reports to - **Support Supervisor** - Location - **Alfaisal University - Riyadh** **Job Summary**: The IT Helpdesk Coordinator is responsible for assisting Alfaisal University employees with technical support...

About UsWe are Bupa Arabia, a leading healthcare provider in the region. We are committed to delivering high-quality services to our customers.Our Team:We have a dynamic team of professionals who are passionate about delivering excellent customer service.Job Requirements:Experience in desktop supportExperience in hardware and software configurationExperience...

Make a difference every day The Job Opportunity Serco is currently bidding for a prestigious commercial project in Riyadh and we are looking for an ICT Support Engineer who will perform a variety of tasks to ensure Service Delivery, Project Delivery, Incident response, Request Fulfilment, Security Posture and Technology Enablement of allocated contracts....

**Responsibilities**: - Capable to support these operating systems Windows, Mac, Linux - Diagnose and troubleshoot technical issues, including account setup and network configuration - Ask customers targeted questions to quickly understand the root of the problem - Track computer system issues through to resolution, within agreed time limits - Properly...

Required SkillsThe successful candidate will possess the following skills:Experience in desktop supportExperience in hardware and software configurationExperience in Service Desk processKnowledge in networking fundamentals and essentialsAbout the Company:Bupa Arabia is a leading healthcare provider in the region. We are committed to delivering high-quality...

**Your Impact**: We’re invested in you and your success. Everything we do is more than just a project. It’s our challenge as human beings, too. That’s why we bring a thoughtful and collaborative approach to every one of our partnerships. At Jacobs, we challenge the status quo and redefine how to solve the world’s greatest challenges, transforming big...

Make a difference every day The Job Opportunity Since 1947, Serco Middle East has been supporting governments to deliver public services across various sectors (Transport, Healthcare, Citizen Services and Defence), enabling transformation and ensuring the delivery of world class services. We are extremely proud of our partnerships with government and...

**Essential Responsibilities and Duties**: 1.Creates and maintain policies and procedures applicable to virtual desktop life cycle. 2.Provides the Level 3 maintenance and support function for the Section and ensure that end-users’ needs are being met. 3.Designs and build the virtual desktop images. 4.Defines and maintain policies and procedures...

The Geidea Group is seeking an experienced Regional Service Desk Lead to join our team.This role involves overseeing all Service Desk staff and ensuring that end-users receive timely and effective assistance. The successful candidate will have 7-10 years of experience in IT, with a Bachelor's degree in computer science and certification in ITIL....

Key responsibilities: - Provide onsite and desk side support services to end users. - Troubleshoot PC related problems at the direction of CLIENT level 2 or SPOC. - Complete incidents and requests within SLA in pressurized environment. - Ensure tickets are updated on a daily basis. - Support meeting room environment and video conferencing. - Support...

Respond to IT support requests from employees and resolve issues in a timely and efficient manner. - Provide technical assistance for hardware, software, and network-related problems. - Assist in the setup and configuration of workstations, laptops, and mobile devices. - Collaborate with other IT team members to resolve complex problems. - Escalate issues to...

Additional details **Level** - P1**Requirement location** - Saudi Arabia - Riyadh**Number of Position** - 1**Employment type** - ML**Cluster/Group** - Microland Delivery**Business Unit** - EMEA**Department** - Field Services - Tech Ops**Job Description**: Required Skill Technology - Hardware and Networking|Installation, configuration, maintainance &...

About The OpportunityAssist in maintaining and managing IT infrastructure, including servers, networks, and storage.Monitor system performance and troubleshoot issues to ensure high levels of availability and security.Perform routine system maintenance tasks, such as software updates, patches, and backups.Provide first-level technical support to internal...

**Job description** Troubleshoot & Resolve Technical issues and incidents - Escalate incidents to other support groups where appropriate in a timely manner. - Receive all service request from the end users. - Provide the first line of support for standard requests. - Communicae with the Customer/Requestor if the request is denied or once it has been...

Assist in maintaining and managing IT infrastructure including servers networks and storage.Monitor system performance and troubleshoot issues to ensure high levels of availability and security.Perform routine system maintenance tasks such as software updates patches and backups.Provide firstlevel technical support to internal teams diagnosing and resolving...