Digital Workplace Manager
5 months ago
Persistence Recruitment is the trusted recruitment partner for Saudi Arabia’s Public Investment Fund, driving talent acquisition for the monumental Sovereign Fund Culture and Tourism Destination Giga-Project. We are currently seeking a skilled Digital Workplace Manager to lead the Technology Adoption Programme, focusing on Okta, SAP, and ServiceNow implementations.
**Key Responsibilities**:
**1. Technology Adoption Programme Leadership**:
- Lead the design, development, and execution of the Technology Adoption Programme for Okta, SAP, and ServiceNow.
- Drive the adoption of new technologies, ensuring seamless integration into the organization's digital workplace.
**2. Okta, SAP, and ServiceNow Implementation**:
- Oversee the implementation and optimization of Okta for identity and access management.
- Manage SAP implementation, ensuring alignment with business processes and objectives.
- Lead the ServiceNow implementation for efficient service management and automation.
3. **User Training and Support**:
- Develop and execute training programs to enhance user proficiency in Okta, SAP, and ServiceNow.
- Provide ongoing support and troubleshooting assistance to users, fostering a positive user experience.
4. **Change Management**:
- Develop and implement change management strategies to facilitate the smooth adoption of new technologies.
- Work closely with stakeholders to address concerns, manage expectations, and drive positive change.
5. **Integration and Collaboration**:
- Collaborate with IT teams and vendors to ensure seamless integration of Okta, SAP, and ServiceNow.
- Foster collaboration between departments to maximize the benefits of the digital workplace technologies.
6. **Continuous Improvement**:
- Identify opportunities for continuous improvement in digital workplace processes and technologies.
- Stay abreast of industry trends and advancements to propose enhancements and optimizations.
7. **Data Security and Compliance**:
- Implement and enforce data security measures in alignment with industry best practices.
- Ensure compliance with relevant regulations and standards in the digital workplace
**Requirements**:
1. **Education**: Bachelor’s degree in Information Technology, Computer Science, or a related field.
2. **Experience**:
- Minimum of 8 years of experience in IT management and digital workplace technologies.
- Proven experience in leading Technology Adoption Programmes.
3. **Technical Acumen**:
- In-depth knowledge of Okta, SAP, and ServiceNow.
- Familiarity with identity and access management, enterprise resource planning, and service management.
4. **Change Management Skills**:
- Strong change management skills with a focus on user adoption and organizational impact.
5. **Communication Skills**:
- Excellent communication and interpersonal skills for effective collaboration with diverse stakeholders.
6. **Leadership**:
- Demonstrated leadership abilities in driving digital workplace initiatives.
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