Customer Insights Manager

4 weeks ago


Riyadh, Saudi Arabia Jeeny Full time

**About Jeeny**:
We are a joint venture between MEIG (Middle East Internet Group), Rocket Internet, and IMENA. Jeeny was established in 2014 as Easy Taxi. However, in 2016, it was revamped as Jeeny to cater to other services. Currently, we are operational in Saudi Arabia and Jordan.

We have offices in Riyadh, Jeddah, Madinah, Dammam, Khobar, Amman, Lahore, and Karachi.

**About The Role**:
As a Customer Insights Manager at Jeeny, you will be instrumental in gathering and analyzing consumer data and market research to unearth valuable insights into consumer preferences and behaviors. Collaborating closely with cross-functional teams, you will leverage your findings to drive data-driven decisions aimed at enhancing our products, refining marketing strategies, and elevating customer experiences. Your role will be pivotal in helping Jeeny understand its target audience, maintain competitiveness, and foster business growth.

**Key Responsibilities**:

- Develop actionable strategies derived from customer insights.
- Integrate the consumer perspective into marketing decision-making through comprehensive market analysis and research activities.
- Oversee external agencies in the execution of research projects.
- Identify optimal methodologies and supervise the data collection process and analytic work plan to ensure alignment with business objectives.
- Utilize research data to proactively identify business opportunities and garner internal support for their implementation.
- Communicate analysis and recommendations effectively through presentations and written reports.
- Lead collaborative projects across functions that impact business KPIs.
- Manage mystery shopping initiatives to glean insights into market and competitor behavior.

**Requirements**:

- 2 - 4 years of experience in data analytics, market research, business administration, or related fields.
- Proficiency in both written and spoken Arabic and English languages.
- Strong skills in data analytics.
- Excellent communication skills, both verbal and written.
- Demonstrated proficiency in project management.

**Benefits**
- An opportunity to collaborate with talented individuals while learning, growing, and expanding your skill set.
- An environment that encourages you to take ownership and produce excellent outcomes every day.
- Health benefits and insurance.
- Flexible working hours.



  • Riyadh, Ar Riyāḑ, Saudi Arabia Insights Full time

    Job Summary:We are seeking a talented Market Analyst to join our team and contribute to the development of business insights. The successful candidate will have a strong understanding of market research principles and be able to design and implement research projects.Key responsibilities include:Develop INSIGHTS business with new and existing...


  • Riyadh, Ar Riyāḑ, Saudi Arabia Careem Networks FZ LLC Full time

    Careem Networks FZ LLC is seeking a highly skilled Customer Insights Manager to support our growth strategy in KSA. The ideal candidate will have 4-6 years of experience in growth marketing, with a focus on e-commerce, food/grocery delivery, or tech platforms.The role involves conducting market research, creating customer segments, and tracking customer...


  • Riyadh, Ar Riyāḑ, Saudi Arabia Floward Full time

    Company OverviewFloward is an online flowers and gifting company that prides itself in creating a seamless experience for our customers. We source our flowers daily from the best growers and farmers around the world to create one-of-a-kind stunning arrangements and plants that fit every occasion.We also partner with local and international brands to offer a...


  • Riyadh, Saudi Arabia البنك السعودي الفرنسي Full time

    Will be responsible for bank wise metrics and target that enables through the design ands service level indicators which is taken into positive change to our customers - Work closely with internal stakeholders to build Customer Experience dashboards and KPIs/OKRs needs with insights from all other stakeholders - To build and work on the needed Market...

  • Accounting Manager

    4 days ago


    Riyadh, Ar Riyāḑ, Saudi Arabia Insights Full time

    About UsWe are Insights, a research-driven organization dedicated to sharing knowledge that helps businesses tackle global challenges. Our mission is to provide actionable insights that enable informed decision-making.Our Finance TeamAs a Senior Accountant, you will play a crucial role in supporting our executive management team by providing high-quality...


  • Riyadh, Ar Riyāḑ, Saudi Arabia Insights Full time

    Job Description:Welcome to Insights, where we strive to provide valuable research and insights that help businesses navigate complex challenges worldwide.This role is designed for a Senior Accountant who will be responsible for overseeing the financial management and reporting of the organization. The ideal candidate will possess excellent analytical skills,...


  • Riyadh, Ar Riyāḑ, Saudi Arabia Insights Full time

    Join Our Finance TeamWe are seeking a highly skilled Senior Accountant to join our finance team at Insights. As a key member of our team, you will be responsible for managing financial transactions, preparing financial reports, and providing support to the executive management team.Key ResponsibilitiesFinancial Transaction ManagementRecord, verify,...


  • Riyadh, Ar Riyāḑ, Saudi Arabia Insights Full time

    Company Overview">We are Insights, a leading organization seeking an experienced IT Infrastructure Manager to oversee the design, implementation, and maintenance of our technology infrastructure. This role is ideal for a highly motivated and technically skilled individual with strong leadership abilities and a passion for driving innovation.Job...

  • IT Project Manager

    3 weeks ago


    Riyadh, Ar Riyāḑ, Saudi Arabia Insights Full time

    Role PurposeA candidate is required for the position of I.T Manager. The candidate shall be responsible for handling and overseeing the implementation and maintenance of ERP (SAP). They will report to the group and support executive management and the implementation team by offering insights that will allow them to make the best business decisions for the...


  • Riyadh, Ar Riyāḑ, Saudi Arabia Insights Full time

    About the RoleAt Insights, we are seeking a highly experienced Senior Consultant to join our Deal Advisory team. As a key member of our team, you will be responsible for driving business development initiatives and executing transactions across various industries.Key Responsibilities:Business Development:Assist senior management in preparing technical and...


  • Riyadh, Ar Riyāḑ, Saudi Arabia Insights Full time

    At Insights, we're seeking a seasoned IT Project Manager to lead the implementation of ERP and SAP systems. As a key member of our team, you'll be responsible for overseeing project planning, execution, and delivery. Your expertise will ensure that our business stakeholders receive effective support in making informed decisions.Key Responsibilities:Project...


  • Riyadh, Ar Riyāḑ, Saudi Arabia Insights Full time

    Discover the vital trends, challenges, and opportunities shaping your business strategy. Explore your industry's insights from our forward-thinking experts at Insights.Welcome to the Insights Knowledge Base, where we share research that helps us understand the tough business challenges worldwide.Role Purpose: Accountable and responsible for all the tasks and...


  • Riyadh, Ar Riyāḑ, Saudi Arabia Insights Full time

    Job OverviewWe are seeking an experienced IT Implementation Specialist to join our team at Insights. The ideal candidate will lead the implementation of ERP and SAP systems, working closely with business stakeholders and IT teams. This is an excellent opportunity for a skilled professional to contribute to the company's digital...


  • Riyadh, Ar Riyāḑ, Saudi Arabia Insights Full time

    Job DescriptionAs a Business Process Improvement Manager at Insights, you will play a pivotal role in enhancing the company's operational efficiency. The successful candidate will oversee the implementation and maintenance of ERP and SAP systems, ensuring seamless integration with business objectives.Key Responsibilities:Develop comprehensive project plans,...

  • Insights Manager

    2 weeks ago


    Riyadh, Saudi Arabia PepsiCo Full time

    Overview: **PepsiCo's strength is its people. Winning together is all about respect for one another's unusual traits, backgrounds, perspectives and experiences. Our teams reflect the diversity of our customers and our communities, breaking down barriers and winning awards.** **Around the world, we're working hard to give people the tastes they crave and the...

  • Senior Accountant

    3 weeks ago


    Riyadh, Ar Riyāḑ, Saudi Arabia Insights Full time

    Welcome to the Insights Knowledge Base, where we share research that helps us understand the tough business challenges worldwide.Role PurposeA candidate is required for the position of Senior Accountant. The candidate shall be responsible for handling and overseeing the financial requirements and management reporting of the group and support the executive...


  • Riyadh, Ar Riyāḑ, Saudi Arabia Keeta Full time

    We help people eat better, live better - that's our mission at Keeta, an independent brand of Meituan, the world's largest tech-driven retail company.About Us:Keeta is a revolutionary food delivery platform leveraging cutting-edge technology to provide fast, reliable, and seamless experiences.With rapid expansion across key regions, including Hong Kong and...


  • Riyadh, Ar Riyāḑ, Saudi Arabia Itrs Insights Full time

    Senior Managed Services ConsultantItrs Insights is a leading Enterprise SaaS provider with industry-leading solutions. Our prestigious customer base includes 90% of the world's top investment banks.We pride ourselves on a diverse, friendly, dynamic culture - with a focus on internal promotion and developing our people.Scope of RoleOur clients choose Managed...


  • Riyadh, Saudi Arabia PepsiCo Full time

    **Auto req ID**: 275835BR PepsiCo’s strength is its people. Winning together is all about respect for one another’s unusual traits, backgrounds, perspectives and experiences. Our teams reflect the diversity of our customers and our communities, breaking down barriers and winning awards. Around the world, we're working hard to give people the tastes...


  • Riyadh, Saudi Arabia Insights Full time

    OVERVIEW **Direct Reporting Relationships**: Senior Management **Department**: Business Development **Role Purpose**: Responsible for revenue targets set for Business Development (BD), profitability, controlling, and reporting. Continuously build the “Insights” brand in the market. **KEY ACCOUNTABILITIES & ACTIVITIES** **Strategic Development**: -...