Senior Executive

1 week ago

Riyadh, Saudi Arabia Nielsen Full time

Global Nielsen Media fuels the media industry with unbiased, reliable data about what people watch and listen to. At the core of our data is our Field & Call Center associates, who connect and build personal relationships with consumers to collect data on TV, Radio, and Digital Device consumption.

**About the Job**

Our insights impact businesses around the world. Join our TAM KSA team to help bring high-quality and up-to-date data to our clients, every day.
- Analytical, planning, and decision-making role focusing on the health of the panel in order to forecast and determine the recruitment, establishment survey, and demographic balance needs of the sample. Primary functional responsibilities for panel recruitment (process not people), response rate, establishment survey, and panel balance.

**Role Details**:

- Review and establish sample management and maintenance priorities including recruitment support and household installation plans.
- Drive strategy & execution of efforts focused on meeting/exceeding key panel balance metrics.
- Manage effective communication of sample management priorities to field and panel management leaders.
- Manage sample design, quotas, and quality standards as required by client contracts, and other internal and external auditing entities.
- Review quality reports on an on-going basis. Develops effective strategies to ensure all quality goals and initiatives are met.
- Anticipate defects and inefficiencies and formulate corrective actions (in collaboration with KPI/ governance leadership).
- Manage establishment survey sample selection and process.

**Qualifications & Skills**:

- University graduate or equivalent experience
- Analytical skills and ability to work well with data
- 6+ years working experience and at least 2 years of experience in operations roles
- Market research field force operations experience or equivalent operational experience
- Ability to operate effectively with high energy and flexibility in a quality, fast-paced, and constantly evolving environment.
- Strong leadership, relationship-building skills, and results orientation
- Fluency in Business English
- Ability to operate effectively with high energy and flexibility in a quality, fast-paced, and constantly evolving environment.
- Result oriented with aptitude for continuous process improvements
- Customer service / relationship-building skills
- Strong written, verbal, and interpersonal communication skills
- Strong computer hardware and software knowledge and skills
- Business acumen
- Ability to train, support, coach, and motivate others
- Experience working at a senior level with board members and senior management personnel
- Experience of a matrix management environment and remote reporting relationships

**About the Team**

Global Product, Technology & Operations supports Nielsen Media’s growth strategy by enabling
- positive client and market solutions. Our Operations Team is in a unique position as the center of data collection, analysis and delivery. We deliver outcomes with the highest quality and integrity standards in an agile and transparent way while standing by our Nielsen values.

**About Nielsen**
- As the arbiter of truth, Nielsen Global Media fuels the media industry with unbiased, reliable data about what people watch and listen to. To discover what’s true, we measure across all channels and platforms—from podcasts to streaming TV to social media. And when companies and advertisers are armed with the truth, they have a deeper understanding of their audiences and can accelerate growth.
- Do you want to move the industry forward with Nielsen? Our people are the driving force. Your
- thoughts, ideas and expertise can propel us forward. Whether you have fresh thinking around
- maximizing a new technology or you see a gap in the market, we are here to listen and take action. Our team is made strong by a diversity of thoughts, experiences, skills, and backgrounds. You’ll enjoy working with smart, fun, curious colleagues, who are passionate about their work. Come be part of a team that motivates you to do your best work

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