Senior Executive Customer Experience

Roles and responsibilities The role is responsible for monitoring, evaluating, developing and improving the quality of service and standards delivered by CEC Team and producing data and reports for Management.Key ResponsibilitiesCreate and develop quality scripts for inbound calls, covering sales queries and customer care.Create and develop scoring criteria...

About the RoleWe are seeking an experienced Senior Customer Experience Lead to join our team at Cruise Saudi. The successful candidate will be responsible for overseeing customer care operations, managing complaints, and driving exceptional customer experience.This role requires a strong focus on delivering customer-centric solutions, building relationships...

We are seeking to hire a dedicated and experienced " Senior Account Executive" to oversee the activities of our account executives and manage our customer accounts. The senior account executives shall be responsible of building and maintaining a sales pipeline with a high conversation rate, attending sales meetings to provide progress updates, and...

Job SummaryBulgari is searching for a talented STORE MANAGER - JEDDAH to join its esteemed team, tasked with creating memorable experiences for clients and driving business success.Key Accountabilities:Drive Sales Growth: Collaborate with the sales team to develop and execute sales strategies, resulting in increased revenue and market share.Develop Talent:...

Key Accountabilities: 1- Patient Experience and Engagement Services; - Design and implement a consistent process with cross functional stakeholders including the providers at each of touching point affecting customer experience at POC. - Report all patient experience outcome measures and validate them then share valid ones with assigned providers. -...

You’re energized by challenges, creative brand-buildingand great coffee? The Nespresso story began with a simple but revolutionary idea: enable anyone to create the perfect cup of coffee - just like a skilled barista. From this beginning more than 30 years ago, the Nespresso brand concept, the Nespresso Trilogy: exceptional coffees, smart and stylish...

We are seeking a dedicated Customer Experience Manager who can lead our customer service team to deliver exceptional experiences for our clients. The ideal candidate will have excellent leadership skills, a customer-focused mindset, and the ability to analyze data to drive business decisions.About the Role:Lead and manage the customer service team to achieve...

**Key Accountabilities: - Open and maintain customer accounts by recording account information - Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution - Recommend...

Job DescriptionHaji Hussein Alireza & Co., Ltd. is seeking a highly skilled Customer Experience Specialist to join our IT department. As a key member of the team, you will be responsible for providing exceptional customer service and technical support to our clients.Key Responsibilities:Respond to customer inquiries and resolve technical issues in a timely...

Roles and responsibilities The role is responsible for monitoring, evaluating, developing and improving the quality of service and standards delivered by CEC Team and producing data and reports for Management.Key ResponsibilitiesCreate and develop quality scripts for inbound calls, covering sales queries and customer care.Create and develop scoring criteria...

About the PositionMegamind IT Solutions is looking for a highly skilled Customer Relationship Executive to join our sales team. In this role, you will be responsible for developing and maintaining strong relationships with customers, while driving sales growth and revenue.Main Responsibilities:Develop long-term relationships with customers and oversee sales...

Roles and responsibilities The Customer Experience Agent ensures a positive, customer-first experience by handling calls efficiently, optimizing revenue, and addressing concerns professionally. Responsibilities include communicating flyadeal policies, accurate data entry, resolving complaints, and supporting flight disruption management. Agents maintain...

Our CompanyEmdad Al Khebrat is a leading organization in the region, committed to delivering exceptional customer experiences. We are seeking a highly motivated and experienced Customer Service Manager to join our call center team in Jeddah, Saudi Arabia.Key ResponsibilitiesManage a team of call center agents to achieve high performance standards.Develop and...

Job Description:CARE Job Title: Customer Service SpecialistWe are seeking a skilled and detail-oriented Customer Service Specialist to join our team at CARE. As a key member of our customer support team, you will be responsible for delivering exceptional customer experiences through prompt and accurate issue resolution.Key Responsibilities:Gauging client...

**What we offer** **Key Responsibilities and Tasks** The primary purpose of the BTP Solution Sales Executive is to achieve their overall revenue, adoption and renewal target for the BTP sales bag. In order to achieve this goal, the BTP Senior Solution Sales Executive must create a complete territory business plan that generates at least 4x their quota in...

At Majid Al Futtaim, we believe in making great moments for everyone, every day.As a Sales Associate, you will be part of a dynamic team that delivers exceptional customer experiences across our various brands.Your key responsibilities will include:Providing excellent customer service standards in line with Majid Al Futtaim guidelinesAchieving set sales...

Job OverviewAt Emdad Al Khebrat, we are seeking a skilled Customer Experience Specialist to join our team in Jeddah. This role is responsible for monitoring and evaluating call center performance, ensuring timely feedback to agents, and identifying areas for improvement.Key Responsibilities:Develop and implement effective quality control processes to ensure...

**Job Title**:KSA Customer Experience Specialist West **Location**:Jeddah, KSA Key purpose of this role is to ensure customer satisfaction through proactive communication and collaboration through assessing the customer experience from ordering, delivery to collection. Intent of this role is not to manage day-to-day operations but to monitor and collect...

Key ResponsibilitiesPrepare and serve a variety of beverages to high standards.Operate coffee-making equipment efficiently and safely.Greet and welcome customers in a friendly and professional manner.Maintain a clean and organized workspace.Develop and implement strategies to improve customer satisfaction.

About the Job:We are seeking a highly skilled Customer Experience Coordinator to join our team at Aero Yachts Services. The successful candidate will be responsible for overseeing daily operations, developing housekeeping policies, and maintaining a high level of professionalism.Key Responsibilities:Develop and implement housekeeping policies and...