Customer Support Specialist

As a **Customer Support** for a bulk SMS company, to be responsible and motivated Customer Success Specialist to support our clients and build strong relationships. This role helps clients effectively use our products, increasing revenue and minimizing churn. You will supervise the implementation and maintenance of the company’s computing needs...

CCDS is a leading provider of information technology and services, specializing in delivering innovative IT solutions and next-gen cybersecurity services. We are currently looking for a dedicated Saudi IT Support Specialist to join our dynamic team. This role will be crucial in providing technical support and guidance to our clients, ensuring they receive...

RedBox Technologies, a leading logistics company in Saudi Arabia, is seeking a dedicated and enthusiastic Customer Service Specialist to join our team. With our innovative smart locker solutions and commitment to delivering exceptional service, RedBox is transforming the way parcels are sent, received, and returned, ensuring a seamless experience for our...

Greenberg Traurig, a global law firm, currently has an excellent full-time employment opportunity for a Helpdesk Support Specialist in the Technology Department of our Riyadh office. We offer competitive compensation and an excellent benefits package. Position Summary The Technical Support Specialist provides support for attorneys and professional staff in...

CCDS is a leading information technology and services company that provides end-to-end info-tech and next-gen cybersecurity services and solutions to enterprises. We are currently seeking a Saudi Technical Support Specialist to join our team. As a Technical Support Specialist, you will play a vital role in providing technical assistance and support to our...

The IT Support Specialist is responsible for providing technical assistance and support to users within an organization. This role involves responding to user inquiries, troubleshooting technical issues, and maintaining IT systems and equipment. The IT Support Specialist may also be involved in setting up new hardware and software, installing updates, and...

**Job Overview** Waseel is looking for a Customer Success Specialist to join our dynamic team in Riyadh! In this role, you will be responsible for ensuring our clients achieve their desired outcomes while using our services, ultimately enhancing customer satisfaction and loyalty. **Key Responsibilities** - Act as the primary point of contact for assigned...

**About FlyAkeed**: FlyAkeed is an innovative platform designed to simplify travel planning, helping customers book flights and hotels seamlessly. Founded in 2017 and based in Riyadh, Saudi Arabia, we aim to revolutionize business travel with our state-of-the-art solutions. **Highlights**: Current funding stage: Series A Supported by: PIF subsidiary...

Customer Care Specialist **Customer Care Specialist** **Department**:Customer Experience **Employment Type**:Full Time **Location**:KSA **Description** We are looking for Customer Service Specialists to join us! **Key Responsibilities** - Monitor and manage escalated complaints received through the SAMA portal. - Investigate each complaint, ensuring a...

**Summary**: The Level 1 Support Specialist is responsible for providing first-line technical support to end-users. This role involves responding to and resolving technical inquiries, troubleshooting hardware and software issues, and escalating more complex problems to higher-level support staff. **Key Responsibilities**: 2. **Troubleshooting**: - Identify...

**About InvestSky** We're on a mission to make investing accessible to all. Our goal is to offer an all-in-one investing solution. With InvestSky, people no longer have to get lost in multiple apps, drown in fragmented communities across social media in search of investment insights, or pay high fees to make an investment. InvestSky offers an all-in-one...

**Summary**: The Level 1 Support Specialist is responsible for providing first-line technical support to end-users. This role involves responding to and resolving technical inquiries, troubleshooting hardware and software issues, and escalating more complex problems to higher-level support staff. **Key Responsibilities**: 2. **Troubleshooting**: - Identify...

**IT Support Specialist** **Key Responsibilities** **Device Management**: - Distribute laptops and IT devices to employees. - Track the custody of IT devices and ensure their secure return during offboarding. - Maintain and update inventory records for IT assets. **Access Management**: - Create, update, and revoke access to company systems and tools as...

We are excited to be named one of the World’s Best Workplaces by Fortune Magazine! We are proud to offer you our total rewards package which includes bonuses, healthcare, insurance benefits, retirement programs, wellness programs, as well as service and performance awards - not to mention various social and recreational activities, all of which are...

We are excited to be named one of the World’s Best Workplaces by Fortune Magazine! We are proud to offer you our total rewards package which includes bonuses, healthcare, insurance benefits, retirement programs, wellness programs, as well as service and performance awards - not to mention various social and recreational activities, all of which are...

At Zimmer Biomet, we believe in pushing the boundaries of innovation and driving our mission forward. As a global medical technology leader for nearly 100 years, a patient’s mobility is enhanced by a Zimmer Biomet product or technology every 8 seconds. As a Zimmer Biomet team member, you will share in our commitment to providing mobility and renewed life...

At Zimmer Biomet, we believe in pushing the boundaries of innovation and driving our mission forward. As a global medical technology leader for nearly 100 years, a patient’s mobility is enhanced by a Zimmer Biomet product or technology every 8 seconds. As a Zimmer Biomet team member, you will share in our commitment to providing mobility and renewed life...

**Job Summary** Mozn is a rapidly growing technology firm revolutionizing the field of Artificial Intelligence and Data Science headquartered in Riyadh, Saudi Arabia and it’s working to realize Vision 2030 with a proven track record of excellence in supporting and growing the tech ecosystem in Saudi Arabia and the GCC region. Mozn is the trusted AI...

**One of our clients is in the Medical HealthCare Industry, in Saudi Arabia, and is hiring for the position of a Corporate Support Specialist** **Location: Riyadh** **Years of Experience: 3+ years** **Education: Bachelors degree in business administration, Finance, or a general corporate field.** **Notice Period: Immediate joiners or a maximum...

**Responsibilities**: - Diagnose and troubleshoot hardware and software issues. - Provide remote support for users. - Document issues and resolutions in the ticketing system. - Assist with setting up and configuring new systems. - Provide advanced technical support for software, hardware, and network issues. - Manage user accounts and permissions. - Monitor...