IT Service Excellence Manager

Job OverviewTaab Group is seeking a skilled Customer Service Excellence Manager to lead our customer service team in KSA.We are looking for a high-impact professional to drive excellence in customer service, ensuring seamless and high-performance contact center operations while delivering an exceptional customer experience. This role involves working closely...

Job DescriptionWe are looking for a seasoned Solution Architect to lead the design and implementation of cutting-edge solutions for our clients in the financial services industry.About YouYou have a proven track record of success in solution architecture, with expertise in TOGAF, AWS, Azure, and microservices architectures. You are well-versed in financial...

Tbwa Chiat/Day Inc is dedicated to delivering outstanding service to our customers. As a Service Delivery Excellence Manager, you'll be responsible for ensuring that our agents meet the highest standards of quality and service.You'll monitor agent calls, chats, and emails to assess quality and adherence to service standards. Your analytical skills and...

Job DescriptionKey Responsibilities:Supervise bell attendants and ensure they follow hotel standards and procedures.Maintain uncompromising levels of cleanliness and maintenance of vehicles and work areas.Provide top-notch service to guests checking in/out and within lobby areas.Handle luggage and buggy service needs requested by guests.Ensure vehicle safety...

Misk Foundation is seeking an Excellence in Shared Services Delivery professional to join our team.Job Summary:The job holder will be responsible for delivering high-quality services to all stakeholders, managing the development and execution of overall shared services' quality and performance strategy, covering areas such as performance management,...

Key ResponsibilitiesWe are seeking a highly experienced Solution Architect to join our team in Riyadh. As a key member of our Technology Strategy & Transformation group, you will be responsible for developing architectural blueprints and collaborating with stakeholders to deliver seamless solutions.About This RoleThis is an exciting opportunity to join a...

At Global Blue, we believe that our employees are our greatest asset. As a Service Excellence Ambassador, you will be responsible for delivering exceptional customer experiences and promoting a positive brand image.Key ResponsibilitiesProvide exceptional customer service, responding to inquiries and resolving issues in a timely and professional manner.Work...

We have an urgent requirement for a Sales Manager for Data Center Services for our client based in Riyadh, Saudi Arabia.Minimum Requirements:Strong experience in sales of Data Center Services—MUSTStrong experience in dealing with customer-facing C-Level engagements—MUSTStrong experience in Data Center Infrastructure & ICT—MUSTStrong experience in sales...

Customer Service Excellence LeaderWe are revolutionizing the food delivery space, leveraging cutting-edge technology to provide fast, reliable, and seamless experiences. As a dynamic global platform, we have rapidly expanded across key regions.This role leads quality assurance efforts and enhances service standards for our Saudi Contact Center. The ideal...

Tetra Pak is a global leader in food processing and packaging solutions. We are looking for a talented individual to join our customer service team as a Customer Service Representative.As a key member of the team, you will be responsible for managing front office activities related to order management, design handling, supply and demand, and logistics. You...

Role DescriptionThe Service Delivery Excellence Professional will play a key role in enhancing customer satisfaction and loyalty through insightful data analysis and proactive relationship management. This position requires a highly competent individual capable of interpreting customer feedback and trends to formulate actionable strategies.Main...

We are seeking a skilled Customer Experience Manager to join our team at Avensys Consulting. As a leading global IT professional services company, we deliver comprehensive solutions that drive business growth and improvement.Key Responsibilities:The successful candidate will be responsible for overseeing customer service operations, analyzing customer...

About Our CompanyIt Butler E-Services (Fz-Llc) is a leading provider of cybersecurity services in Saudi Arabia.Job SummaryWe are seeking an experienced Security Services Manager to join our team in Saudi Arabia.Main Responsibilities:Design and implement security solutions for complex customer requirements.Mentor and develop other staff members.Provide...

We support the Kingdom s largest and most complex organizations across all industries in delivering Enterprise Transformation with clear mission to support our customers to grow better not just bigger focusing on efficiency and not just effectiveness. We are currently searching for dedicated ambitious and selfdriven Strategic Account Manager to join our...

Job Summary:We are seeking a highly skilled Service Excellence Leader to join our team in Riyadh, Saudi Arabia.In this role, you will be responsible for optimizing and streamlining standard business procedures to augment overall operational effectiveness.You will facilitate communication and cooperation among various departments to guarantee adherence to the...

Company OverviewWe are a leading technology consulting firm, passionate about delivering innovative solutions to the financial services industry.About This RoleWe are seeking a highly experienced Solution Architect to join our team in Riyadh. As a key member of our Technology Strategy & Transformation group, you will be responsible for developing...

Role OverviewWe are seeking a highly experienced Solution Architect to join our team in Riyadh. As a key member of our Technology Strategy & Transformation group, you will be responsible for developing architectural blueprints and collaborating with stakeholders to deliver seamless solutions.About This OpportunityThis is an exciting opportunity to join a...

Deliver Innovative Field Service SolutionsThe Senior Technical Consultant for Customer & Industry Workflows plays a vital role in guiding clients through the implementation of ServiceNow's Customer Service Management (CSM) and Telco Services Operations Management (TSOM) solutions. This position emphasizes delivering cutting-edge solutions that drive business...

Are you passionate about building cutting-edge solutions and driving innovation? Do you thrive in a dynamic environment and have experience in solution architecture within the financial services industry? If yes, we want to hear from youRole Overview:As a Solution Architect in Technology Strategy & Transformation, you will:Develop architectural blueprints,...

About UsCARE is redefining the future of living by creating tech-driven, beautifully designed spaces that people want to inhabit.Our vision is to make modern, effortless living a reality through innovative property management strategies and seamless online booking processes.We're building a team of ambitious professionals who thrive in high-growth...