Excellence in Shared Services Delivery

Shared Services Performance & Quality Lead - Center of ExcellenceThis position assures that the quality of the services meets or exceeds the requirements and maintains a high standard of excellence. The job holder is expected to work autonomously.Responsibilities include managing the development and execution of overall shared services' quality and...

Misk Foundation seeks a Shared Services Quality and Performance Manager to oversee the delivery of high-quality services to all stakeholders.Key Responsibilities:The job holder will be responsible for creating and executing a clear strategy for the Shared Services activities, developing an annual work plan that specifies key performance indicators and...

Tbwa Chiat/Day Inc is dedicated to delivering outstanding service to our customers. As a Service Delivery Excellence Manager, you'll be responsible for ensuring that our agents meet the highest standards of quality and service.You'll monitor agent calls, chats, and emails to assess quality and adherence to service standards. Your analytical skills and...

Role DescriptionThe Service Delivery Excellence Professional will play a key role in enhancing customer satisfaction and loyalty through insightful data analysis and proactive relationship management. This position requires a highly competent individual capable of interpreting customer feedback and trends to formulate actionable strategies.Main...

We are seeking a proactive and detail-oriented IT Service Supervisor to join our team at Saudi Petroleum Services Polytechnic. As a key member of our technology infrastructure team, you will play a pivotal role in ensuring seamless IT service delivery by managing service requests, improving workflows, and overseeing change management processes to enhance...

Leading the Way in IT OperationsHungerstation is a fast-growing food delivery app in the region, and we're seeking an experienced Director of IT Operations to lead and optimize our IT infrastructure, service management, and operations across multiple locations. As a member of our team, you'll be responsible for overseeing the design, deployment, and...

At KONE, we strive to create an innovative work environment where every individual's contribution is valued. Employee engagement is a key focus area, encouraging participation and sharing of information and ideas. Sustainability is an integral part of our culture, and we follow ethical business practices, promoting trust, respect, and good performance...

Delivering Exceptional Customer Experiences: A Career OpportunityJob DescriptionStrategic Logistics Planning and ExecutionDelivery Time Reduction and EnhancementNPS Score Improvement through Delivery ExperienceAbout UsWe are a leading player in the delivery space, driven by our passion to deliver exceptional customer experiences.With operations across 70+...

We are looking for an experienced professional to fill the position of Director of Delivery Excellence at McKinsey & Company. This individual will be based in Riyadh or Jeddah and will be responsible for leading teams of consultants and clients in delivering multiple large projects that align with business objectives.About the Role:You will have ownership of...

Company Overview:Tata Consultancy Services (TCS) is an IT services, consulting and business solutions organization that has been partnering with many of the world's largest businesses in their transformation journeys for over 50 years.We offer a comprehensive range of services including consulting-led, cognitive powered, integrated portfolio of business,...

AREEB is seeking a highly skilled Service Delivery Expert to join our team in Riyadh.Job Overview:The ideal candidate will be responsible for ensuring seamless service delivery, building strong client relationships, and driving business growth. The role requires excellent communication and interpersonal skills, as well as the ability to work collaboratively...

Deliver Innovative Field Service SolutionsThe Senior Technical Consultant for Customer & Industry Workflows plays a vital role in guiding clients through the implementation of ServiceNow's Customer Service Management (CSM) and Telco Services Operations Management (TSOM) solutions. This position emphasizes delivering cutting-edge solutions that drive business...

We are looking for a highly skilled Service Delivery Manager to join our team at ALJOMAIH BOTTLING PLANTS. As a Service Delivery Manager, you will play a critical role in ensuring that our IT services meet the highest standards of quality and efficiency.You will be responsible for developing and implementing strategies to improve our IT service delivery...

We are seeking a dedicated Service Delivery Director to maintain strong customer relationships and improve our services. The ideal candidate will oversee service delivery within the business context, managing projects and teams to ensure efficient processes and task completion.Maintaining positive relationships with customersLeading the service delivery...

Service Delivery SpecialistAs a Service Delivery Specialist at Ihgarmyhotels, you'll play a critical role in ensuring the seamless delivery of our services. Your primary focus will be on supervising staff, overseeing service operations, and interacting with guests to ensure their needs are met.You'll also be responsible for monitoring inventory levels,...

Rawaj HCM Jobs values innovative professionals who drive success through effective IT service delivery.The ideal candidate for this position will possess strong analytical and problem-solving skills, excellent leadership and communication abilities, and a customer-centric approach.Key TasksManage service requests efficiently, resolving issues within...

Areeb is seeking a seasoned Service Delivery Expert to join our team in Riyadh. The ideal candidate will be responsible for delivering exceptional services, building client relationships, and ensuring seamless service coordination.Key ResponsibilitiesService Delivery Deliver timely and successful results that meet or exceed client expectations. Collaborate...

Misk Foundation is seeking a Strategic Business Excellence Lead to join our team.Job Description:The ideal candidate will have experience in managing the development and execution of overall shared services' quality and performance strategy, covering areas such as performance management, analytics & reporting, compliance management, quality management,...

About the RoleWe are seeking an experienced IT Service Delivery Specialist to join our team at Giza Systems. The successful candidate will be responsible for delivering high-quality IT services to our clients, ensuring seamless operations and timely issue resolution.Key Responsibilities:Provide first-level technical support to clients via phone, email, or...

Olayancareer is seeking an IT Service Delivery Manager to oversee the delivery of our Print Management and Document Management services. In this role, you will be responsible for ensuring high-quality service delivery, meeting customer needs, and driving business growth.Responsibilities:Service Delivery: Oversee the delivery of Print Management and Document...