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Service Operations Manager

1 week ago

Riyadh, Ar Riyāḑ, Saudi Arabia KONE Full time

As a seasoned Maintenance Technician, you will play a vital role in maintaining the integrity of our equipment and ensuring seamless service delivery to our valued customers.

About the Job:

You will be accountable for ensuring quality service, improving equipment safety and performance, and promoting regular and proactive on-site communication.

Key Responsibilities:

  • Responsible for site safety and customer satisfaction through quality of service and regular, proactive, and precise on-site communication.

  • Accountable for accurate and real-time back reporting of work performed (at the equipment level).

  • Responsible for executing service visits (planned maintenance, callouts, and service repairs), respecting the schedule and time limit (callout), quality standards, time allocation, and processes.

Requirements:

  • ITI/Vocational Certificate course /Diploma Engineering in Electrical/Electronics/Automation streams or equivalent.

  • Good verbal and written English communication skills.

  • Candidates with basic IT skills will be given a preference.