Service Delivery Enhancement Specialist
4 days ago
VisionX is looking for an experienced Continuous Service Improvement Manager to improve service quality across our IT services. As a key member of our team, you will develop and implement a comprehensive plan to enhance service delivery, efficiency, and customer satisfaction. Your responsibilities will include collaborating with cross-functional teams, analyzing performance data, identifying areas for improvement, and leading the implementation of changes. You will also be responsible for developing a quarterly plan for continuous improvement, ensuring its successful execution, and tracking its impact on overall service quality. Effective communication of the plan and its progress to relevant stakeholders is critical to your success.
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Delivery Experience Specialist
6 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Delivery Hero SE Full timeDelivering Exceptional Customer Experiences: A Career OpportunityJob DescriptionStrategic Logistics Planning and ExecutionDelivery Time Reduction and EnhancementNPS Score Improvement through Delivery ExperienceAbout UsWe are a leading player in the delivery space, driven by our passion to deliver exceptional customer experiences.With operations across 70+...
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Service Delivery Specialist
4 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Ihgarmyhotels Full timeService Delivery SpecialistAs a Service Delivery Specialist at Ihgarmyhotels, you'll play a critical role in ensuring the seamless delivery of our services. Your primary focus will be on supervising staff, overseeing service operations, and interacting with guests to ensure their needs are met.You'll also be responsible for monitoring inventory levels,...
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IT Service Delivery Expert
24 hours ago
Riyadh, Ar Riyāḑ, Saudi Arabia Giza Systems Full timeAbout the RoleWe are seeking an experienced IT Service Delivery Specialist to join our team at Giza Systems. The successful candidate will be responsible for delivering high-quality IT services to our clients, ensuring seamless operations and timely issue resolution.Key Responsibilities:Provide first-level technical support to clients via phone, email, or...
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Service Delivery Specialist
20 hours ago
Riyadh, Ar Riyāḑ, Saudi Arabia Maximus KSA | ماكسيموس السعودية Full timeMaximus KSA is seeking a Service Delivery Specialist to join our team in Riyadh. As a key member of our contact centre operations, you will be responsible for delivering exceptional customer service and support to our social beneficiaries.Your primary responsibilities will include handling inbound and outbound calls, arranging and managing home visit...
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Delivery Excellence Specialist
7 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Ejada Systems Limited. Full timeEjada Systems Limited is seeking a highly skilled Delivery Excellence Specialist to drive continuous improvement initiatives to enhance service quality and efficiency.In this role, you will develop and implement best practices and frameworks such as Agile, ITIL, or Lean methodologies. You will also use data-driven insights to track service performance and...
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Service Delivery Manager
6 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia ALJOMAIH BOTTLING PLANTS Full timeWe are looking for a highly skilled Service Delivery Manager to join our team at ALJOMAIH BOTTLING PLANTS. As a Service Delivery Manager, you will play a critical role in ensuring that our IT services meet the highest standards of quality and efficiency.You will be responsible for developing and implementing strategies to improve our IT service delivery...
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GRC Performance Enhancement Specialist
1 hour ago
Riyadh, Ar Riyāḑ, Saudi Arabia Ejada Systems Limited. Full timeAbout the RoleIn this position, you will support EJADA and customer/project needs by leveraging your ITSM/GRC expertise to adapt our processes and meet specific requirements.ResponsibilitiesService Delivery:Manage IT service delivery to ensure optimal results.Monitor and report on IT service performance.Process Optimization:Optimize IT processes to enhance...
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Project Delivery Specialist
4 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Devoteam Full timeWe have an exciting opportunity for a Project Delivery Specialist to join our team at Devoteam Middle East. In this role, you will be responsible for managing end-to-end project delivery, ensuring projects are completed on time, within scope, and on budget.Key Responsibilities:Lead projects from initiation to closure, ensuring timely and budget-compliant...
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Service Delivery Head
4 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Ihgarmyhotels Full timeJob Role: Service Delivery HeadWe are seeking an experienced Service Delivery Head to oversee the delivery of exceptional guest service at Holiday Inn Riyadh Meydan. The successful candidate will be responsible for driving sales and revenue growth, developing and implementing business strategies, and ensuring exceptional guest satisfaction.About Our Hotel...
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Head of IT Services
5 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Delivery Hero SE Full timeLeading the Way in IT OperationsHungerstation is a fast-growing food delivery app in the region, and we're seeking an experienced Director of IT Operations to lead and optimize our IT infrastructure, service management, and operations across multiple locations. As a member of our team, you'll be responsible for overseeing the design, deployment, and...
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Service Delivery Coordinator
4 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Rawaj HCM Jobs Full timeRawaj HCM Jobs values innovative professionals who drive success through effective IT service delivery.The ideal candidate for this position will possess strong analytical and problem-solving skills, excellent leadership and communication abilities, and a customer-centric approach.Key TasksManage service requests efficiently, resolving issues within...
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Enhancing Customer Journey Specialist
3 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia BaseTeam Recruitment Full timePosition SummaryWe're seeking a skilled Enhancing Customer Journey Specialist to join our team. The ideal candidate will have experience in customer service or customer experience roles, preferably in a mid to large-sized organization, and be able to interpret customer feedback and trends to formulate actionable strategies.Main Duties:Develop and present...
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Service Delivery Excellence Manager
4 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Tbwa ChiatDay Inc Full timeTbwa Chiat/Day Inc is dedicated to delivering outstanding service to our customers. As a Service Delivery Excellence Manager, you'll be responsible for ensuring that our agents meet the highest standards of quality and service.You'll monitor agent calls, chats, and emails to assess quality and adherence to service standards. Your analytical skills and...
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IT Service Delivery Lead
5 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia VisionX Technologies, Inc. Full timeVisionX Technologies, Inc.We're committed to delivering client value through our work and building products that are outstanding.As a Problem Manager, you'll implement automated testing and validation tools to maintain high-quality service delivery and mitigate risks.Key Responsibilities:Implement strategies to reduce the number of recurring incidents and...
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Hospitality Enhancement Lead
20 hours ago
Riyadh, Ar Riyāḑ, Saudi Arabia Omanyp Full timeJoin our team at Omanyp, a leading health care group in Saudi Arabia, as a Hospitality Enhancement Lead. This role involves leading the customer experience transformation program in Riyadh, driving the patient journey across all touchpoints, and enhancing patient satisfaction and loyalty.Key responsibilities include:Key ResponsibilitiesPatient Journey...
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Tech Services Delivery Manager
24 hours ago
Riyadh, Ar Riyāḑ, Saudi Arabia Giza Systems Full timeAbout the JobGiza Systems invites applications for the position of IT Service Delivery Specialist, who will play a crucial role in maintaining the highest level of service quality and client satisfaction. The ideal candidate will possess excellent communication skills, a proactive approach, and a passion for delivering exceptional results.Key Performance...
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Logistics Optimization Director
6 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Delivery Hero SE Full timeCompany OverviewDelivering Exceptional Customer ExperiencesJob DescriptionDevelop and Implement Strategic Logistics PlansEnhance Delivery Time Reduction InitiativesImprove NPS Score through Enhanced Delivery ExperienceAbout UsDelivery Hero SE, a pioneering local delivery platform, aims to deliver an exceptional experience—fast, easy, and to your door. With...
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IT Service Delivery Manager
17 hours ago
Riyadh, Ar Riyāḑ, Saudi Arabia Olayancareer Full timeOlayancareer is seeking an IT Service Delivery Manager to oversee the delivery of our Print Management and Document Management services. In this role, you will be responsible for ensuring high-quality service delivery, meeting customer needs, and driving business growth.Responsibilities:Service Delivery: Oversee the delivery of Print Management and Document...
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Service Delivery Excellence Professional
3 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia BaseTeam Recruitment Full timeRole DescriptionThe Service Delivery Excellence Professional will play a key role in enhancing customer satisfaction and loyalty through insightful data analysis and proactive relationship management. This position requires a highly competent individual capable of interpreting customer feedback and trends to formulate actionable strategies.Main...
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Service Delivery Expert
20 hours ago
Riyadh, Ar Riyāḑ, Saudi Arabia AREEB Full timeAREEB is seeking a highly skilled Service Delivery Expert to join our team in Riyadh.Job Overview:The ideal candidate will be responsible for ensuring seamless service delivery, building strong client relationships, and driving business growth. The role requires excellent communication and interpersonal skills, as well as the ability to work collaboratively...