Service Delivery Enhancement Specialist

4 days ago


Riyadh, Ar Riyāḑ, Saudi Arabia Visionx Full time
Improve Service Quality with VisionX
VisionX is looking for an experienced Continuous Service Improvement Manager to improve service quality across our IT services. As a key member of our team, you will develop and implement a comprehensive plan to enhance service delivery, efficiency, and customer satisfaction. Your responsibilities will include collaborating with cross-functional teams, analyzing performance data, identifying areas for improvement, and leading the implementation of changes. You will also be responsible for developing a quarterly plan for continuous improvement, ensuring its successful execution, and tracking its impact on overall service quality. Effective communication of the plan and its progress to relevant stakeholders is critical to your success.

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