Senior Sales Operations Manager

6 days ago


Riyadh, Ar Riyāḑ, Saudi Arabia Otis Worldwide Corp Full time

As a Senior Sales Operations Manager at Otis Worldwide Corp, you will play a key role in supporting the service sales operations, including negotiating new contracts and ensuring contract renewal. You will work under the guidance of the Manager – Service Sales to prepare maintenance contracts, negotiate and finalize agreements with clients, based on established guidelines.

The ideal candidate will have a Bachelor's degree in Engineering/Sales or equivalent and minimum of 3 years of relevant experience with sales operations in a construction/engineering organization. Fluent written and spoken English is essential, Arabic is preferred.

About Otis

Otis is the world's leading elevator and escalator manufacturing, installation, and service company. We move 2 billion people every day and maintain approximately 2.2 million customer units worldwide, the industry's largest Service portfolio.

Your Responsibilities

  • Negotiate and finalize maintenance contracts with clients
  • Prepare estimates and issue quotations for additional repairs, upgradation of units and modernization
  • Liaise with clients to negotiate maintenance contract renewals
  • Capture critical actions on all contracts to minimize Otis's contractual risk
  • Execute sales strategies to recover lost units and pursue clients for unit recovery on favorable terms

What We Offer

We provide opportunities, training, and resources that build leadership and capabilities in Sales, Field, Engineering, and Major Projects. Our Employee Scholar Program sponsors colleagues to pursue degrees or certification programs.



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