Food and Beverage Operations Manager

2 weeks ago

Jeddah, Makkah Province, Saudi Arabia IBIS Full time
Job Title: Food and Beverage Outlets Manager

Job Summary:

The Food and Beverage Outlets Manager will be responsible for overseeing the day-to-day operations of the Food and Beverage Department at IBIS. This includes ensuring effective management of staff, inventory, and customer service standards.

Key Responsibilities:

  • Customer Service: Maintain a consistently high level of customer service, ensuring that all guests receive a warm and welcoming experience.
  • Staff Management: Lead, develop, and coach team members to ensure high customer service levels and maximum profitability.
  • Inventory Management: Monitor and control inventory levels, ensuring that orders are placed within budget and that stock levels are maintained.
  • Operations: Ensure that the facility consistently meets cleanliness, maintenance, and safety standards.
  • Financial Management: Strive to achieve sales targets while respecting budgets during day-to-day operations.
  • Training and Development: Hire new team members, oversee their training, and develop training schedules as required.
  • Performance Management: Monitor staff performance and assist in conducting performance reviews.

Requirements:

  • Education: Completion of a college diploma in hospitality, food and beverage service management, or other related disciplines.
  • Skills: Excellent leadership, communication, customer service, conflict resolution, and interpersonal skills.
  • Experience: Ability to work flexible shifts, including days, evenings, nights, weekends, and holidays, as required.

Additional Information:

  • Multi-tasking: Ability to prioritize tasks and manage multiple responsibilities.
  • Data Entry: Proficiency in data entry and inventory management systems.
  • Computer Skills: Proficiency in computer software and systems.
  • Flexibility: Ability to adapt to changing circumstances and priorities.
  • Organization: Ability to maintain accurate records and reports.
  • Attention to Detail: Ability to maintain high standards of quality and attention to detail.
  • Communication: Excellent communication and interpersonal skills.
  • Time Management: Ability to manage time effectively and prioritize tasks.

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