Customer Service Advocate
3 days ago
We are committed to making food safe and available everywhere. Our customer service team plays a crucial role in achieving this goal. As a Customer Service Representative, you will be responsible for front office activities related to order management, design handling, supply and demand, and logistics.
The successful candidate will work closely with the Customer Service and Design Director to drive customer satisfaction and improve overall customer experience. You will be an active member of the accounts team and participate in monthly evaluation, analysis, and optimization of customer-relevant KPIs.
Key Responsibilities- Customer care and after-sales services.
- Drive monthly evaluation, analysis, and optimization of customer-relevant KPIs.
- Present results in quarterly meetings with customers.
- 02 - 03 years of prior work experience in a similar role.
- Candidate should have a customer-focused mindset and be self-driven, proactive, and highly structured.
- Strong business communication skills, both written and verbal.
- Excellent analytical thinking and resilience.
- Candidates should be fluent in English, both spoken and written, and have good working knowledge of MS Office.
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Global Customer Advocate
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Riyadh, Ar Riyāḑ, Saudi Arabia Global Blue group Full timeAre you passionate about delivering outstanding customer experiences? Do you have a knack for problem-solving and a desire to work in a dynamic, fast-paced environment?About the RoleAs a Global Customer Advocate, you will be the primary point of contact for customers, handling their queries and resolving any issues that may arise.You will work closely with...
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Google Cloud Advocate
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Policy Holder Advocate
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Brand Advocate
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Customer Success Advocate
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Client Success Advocate
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Results-Driven Customer Advocate
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Riyadh, Ar Riyāḑ, Saudi Arabia Seclore Technology Pvt. Ltd. Full timeRequired Skills and Qualifications7+ years of experience in handling end to end customer relationships, preferably in the SaaS industry.Leading deployment of software business applications or providing strategic advisory services and account management services or previous customer success management.Proven track record of successfully managing customer...
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Customer Service Management Expert
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Open Source Solutions Advocate
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Client Success Advocate
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Riyadh, Ar Riyāḑ, Saudi Arabia Amazon Full timeAbout the RoleWe are seeking a highly skilled Business Development Manager to drive business growth for our top Sellers on the Amazon Mexico Store. In this role, you will be responsible for developing strategic joint business plans with your portfolio of Sellers and exploring innovative ways to identify and execute opportunities for new selection,...
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Senior Leader
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Executive Director, Customer Success
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Service Delivery Excellence Professional
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Head of Customer Experience Strategy
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Riyadh, Ar Riyāḑ, Saudi Arabia Cisco Full timeCustomer Experience TransformationCisco is reshaping its Customer Experience (CX) Operating Model to deliver personalized, proactive, and predictive interactions. We're seeking a Director/Leader of Customer Experience to lead a team of CX Principals/Managers, Customer Success Managers, and Customer Program Managers.Your RoleAs the Director of CX Innovation,...
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Head of Customer Service
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Head of Customer Service
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Riyadh, Ar Riyāḑ, Saudi Arabia Deraah Trading Company Full timeGet AI-powered advice on this job and more exclusive features.Overview: The Head of Customer Service plays a crucial role in enhancing customer satisfaction by leading and managing the customer service department within the organization. This leadership position entails developing strategies to improve customer interaction, directing a team of customer...
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Customer Service Director
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Riyadh, Ar Riyāḑ, Saudi Arabia شركة درعه للتجاره Full timeJob DescriptionCompany Overview:At شركة درعه للتجاره, we are committed to delivering exceptional customer experiences that drive loyalty and retention. Our goal is to provide world-class service that exceeds our customers' expectations.Job Summary:We are seeking a highly skilled Head of Customer Service to lead our customer service team in...
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Customer Experience Advocate
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Technical Customer Experience Leader
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Customer Service Representative
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