Client Success Advocate

2 days ago


Riyadh, Ar Riyāḑ, Saudi Arabia Lean Technologies Full time

Job Description

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As a Solutions Engineer at Lean Technologies, you will play a key role in shaping the future of fintech. You will work closely with our clients to understand their specific challenges and design workflows that enhance their operations.

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Your Key Responsibilities

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  • Develop and deliver customized solutions to meet the needs of our clients, leveraging Lean's products and services.\
  • Collaborate with internal teams to ensure smooth integrations between our clients and Lean, enabling our customers to shape the future of fintech.\
  • Provide exceptional client experiences throughout the project lifecycle, focusing on understanding and addressing client needs.\
  • Act as the voice of our clients to the product team, providing feedback on early products to ensure they meet client needs and expectations.\
  • Identify and resolve issues, both for clients and internally, contributing to organizational growth.\
  • Develop and maintain strong relationships with internal teams and client stakeholders.\
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Requirements

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  • Proven track record of delivering successful projects and building strong relationships with clients.\
  • Strong technical skills, with proficiency in API companies and calling APIs.\
  • Excellent communication and presentation skills, with the ability to present and advocate for Lean's products effectively.\
  • Experience working with API companies, with proficiency in debugging high-level technical errors.\
  • Strong writing skills for effective documentation and communication.\
  • Experience as a product manager is a plus.\
  • Excellent organizational skills and ability to build relationships with internal teams and client stakeholders.\
    • ],


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