Client Success Advocate

2 days ago


Riyadh, Ar Riyāḑ, Saudi Arabia Amazon Full time

About the Role

We are seeking a highly skilled Business Development Manager to drive business growth for our top Sellers on the Amazon Mexico Store. In this role, you will be responsible for developing strategic joint business plans with your portfolio of Sellers and exploring innovative ways to identify and execute opportunities for new selection, fulfillment, traffic, and conversion drivers.

Responsibilities

  1. Gain a deep understanding of the Selling on Amazon products and their functionalities, as well as the e-commerce industry and competitive environment.
  2. Analyze data and trends to identify opportunities for improvement and implement changes that maximize potential for your assigned portfolio of Sellers.
  3. Collaborate with internal teams and your Sellers to develop long-term account plans and find joint areas of opportunity to drive customer success with Amazon.
  4. Build strong relationships with your Sellers and serve as a trusted advisor and business advocate.
  5. Track metrics to measure the success of the Sellers in your portfolio and use these metrics to inform your work and uncover hidden areas of opportunity.
  6. Deliver regular business reviews to stakeholders regarding the progress and state of health of your Sellers.

Requirements

  • Bachelor's degree
  • 2+ years of sales or account management experience
  • Experience analyzing data and best practices to assess performance drivers
  • Experience with Excel
  • Fluent English language skills


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