Client Success Manager

5 days ago


Riyad Al Khabra, Saudi Arabia Control Risks Full time
Job Role

As a Strategic Business Growth Specialist, you will play a critical role in supporting the growth of our business in the Middle East. You will provide critical information, analysis, and assistance to support business development and account management.

The successful candidate will have excellent communication skills, be able to work effectively with senior colleagues, and possess a strong understanding of business processes and systems used by professional services firms.

Main Responsibilities:
• Gather market and client intelligence to guide business development in line with country and regional business plans and objectives.
• Support account management teams in the creation and maintenance of client account plans and prioritization of local client engagement and activity.
• Provide relevant and necessary materials prior to and during client meetings and engagements (e.g., client briefs, background research, news analysis).
• Support sales administration, including regular tracking and reporting (analysis) of sales origination in specific markets.

Requirements:
• Bachelor's degree or equivalent related industry experience.
• At least 2 years of business experience, may include internships.
• Experience with client-facing coordination and communications.
• Expert user of Microsoft business tools (Dynamics 365, Teams, Excel, Word, PowerPoint, Power BI, etc.), Adobe, SharePoint, etc.

About Us:
Control Risks is a global risk consultancy that helps businesses, governments, and organisations mitigate risks and seize opportunities. Our team of experts provides strategic advice on security, integrity, and governance issues.

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