Front Office and Sales Mastery

3 days ago


Riyadh, Ar Riyāḑ, Saudi Arabia Qiddiya | القدية Full time
Hospitality Operations Roles

The Hospitality Operations Programme is specifically designed to prepare participants for roles such as Assistant Manager, Team Leader, and Supervisor within Qiddiya's F&B establishments. These positions involve overseeing daily operations, managing staff, and ensuring exceptional customer experiences. Upon completing the programme, participants will possess the skills and confidence needed to excel in these demanding roles.

Key Responsibilities of Hospitality Operations Roles Include:
  1. Overseeing daily operations, including front office management and sales strategies.
  2. Managing staff, including recruitment, training, and performance evaluation.
  3. Ensuring exceptional customer experiences through effective communication and problem-solving.
  4. Maintaining high standards of quality and service delivery, driving revenue growth and customer satisfaction.


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