Customer Service Director
4 days ago
Deraah Trading Company is seeking a seasoned professional to lead its customer service department as the Customer Service Director. This critical role entails developing and executing strategies to enhance customer satisfaction, leading a team of customer service professionals, and implementing technologies and processes that elevate service delivery quality.
The ideal candidate will possess strong leadership skills, excellent communication and interpersonal abilities, and a deep understanding of customer needs. They will be responsible for fostering a customer-centric culture within the organization, analyzing customer feedback, and driving systemic improvements in service quality.
Key Responsibilities:
- Develop and execute customer service strategies aligned with company goals.
- Lead, develop, and inspire the customer service team.
- Analyze customer feedback to identify trends and areas for improvement.
- Implement customer service standards and monitor compliance.
- Collaborate with other departments to enhance overall customer satisfaction.
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Customer Service Director
4 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Pause Experience Company, PAUSEAWAY (R) Full timeWe are seeking a Customer Service Director to join our team at Pause Experience Company, PAUSEAWAY (R). As a key member of our front office team, you will be responsible for leading the customer service effort and ensuring that all guests have a positive experience.About the JobThe ideal candidate will have relevant experience in a similar role and a proven...
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Customer Service Director
4 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Tamkeen Human Resource (THR) Full timeAs a key member of the Tamkeen Human Resource (THR) team, the Customer Service Director plays a vital role in overseeing the daily operations of the call center.About This JobThis is an exciting opportunity to lead a high-performing team of customer service professionals and drive business growth through exceptional service delivery.The ideal candidate will...
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Director of Customer Service Operations
2 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia J&J Family of Companies Full timeDirector of Customer Service OperationsWe are seeking an experienced Director of Customer Service Operations to join our team at J&J Family of Companies. As a key member of our organization, you will be responsible for leading our customer service operations, ensuring that our customers receive timely and effective support, and driving business growth...
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Global Customer Service Director
4 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Johnson & Johnson Full timeJob DescriptionWe are seeking a Global Customer Service Director to join our team in Riyadh, Saudi Arabia. In this role, you will be responsible for leading the development and implementation of customer service strategies across our organization.This is an exciting opportunity for a talented professional who has a passion for delivering exceptional customer...
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Sales and Customer Service Director
4 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Etoile Group Full timeAbout the RoleWe are looking for a Sales and Customer Service Director to lead our high-end retail team. As a key member of our management team, you will be responsible for driving sales growth and delivering exceptional client experiences.Key AccountabilitiesSupport the sales teams on the floor to drive sales growth and improve client satisfaction.Implement...
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Customer Service Director
6 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Deraah Trading Company Full timeJob SummaryThe Head of Customer Service plays a pivotal role in enhancing customer satisfaction by leading and managing the customer service department. This leadership position entails developing strategies to improve customer interaction, directing a team of customer service professionals, and implementing technologies and processes that elevate the...
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Customer Service Operations Lead
6 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia شركة درعه للتجاره Full timeKey ResponsibilitiesAs the Director of Customer Experience, you will be responsible for leading the customer service department and developing strategies to improve customer satisfaction. Your key responsibilities will include:Developing and executing customer experience strategies that meet business objectives.Leading a team of customer service...
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Customer Service Liaison
4 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Tetra Pak Full timeAt Tetra Pak, we strive to make food safe and accessible everywhere. We protect what's good – protecting food, people, and the planet. By doing so, we touch millions of lives every day.We need individuals like you to help us achieve this goal. As a Customer Service Representative, you will be responsible for front office activities related to order...
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Customer Acquisition Director
4 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Befit Middle East Full timeCustomer Acquisition DirectorDescription:We are seeking a Customer Acquisition Director to join our team at Befit Middle East. The ideal candidate will have a strong background in sales and a proven track record of achieving sales targets.Main Responsibilities:Meet sales targets as set by management to achieve monthly and annual customer-wise and brand-wise...
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Customer Experience Director
4 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Avensys Consulting Full timeAvensys Consulting is a global IT professional services company with its headquarters in Singapore. Our service spectrum includes enterprise solution consulting, business intelligence, business process automation, and managed services. As one of the top trusted providers in Singapore, we serve clients across banking and financial services, insurance,...
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Field Service Director
1 day ago
Riyadh, Ar Riyāḑ, Saudi Arabia 0551 VMS Arabia Commercial Ltd Full timeWe are looking for a Field Service Director to lead our team in delivering exceptional service to our customers. As a Field Service Director, you will be responsible for directing the analysis of system data and ordering stock and spare parts to ensure all materials are available for scheduled and emergency service and maintenance activities.The ideal...
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Customer Success Director
4 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Cisco Systems, Inc. Full timeJob DescriptionCisco is on a mission to power an inclusive future for all, and we need your expertise to make it happen!We are seeking a seasoned Customer Success Director to join our dynamic team and play a key role in fostering trust and building lasting relationships with our customers.Your primary responsibility will be to lead a team of CX...
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Customer Service Operations Manager
7 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Lalamove Full timeRole OverviewAs a Customer Service Operations Manager at Lalamove, you will be responsible for providing exceptional frontline people leadership and operational management for the Level 1 and Level 2 Contact Centres in KSA.This is a key role that requires a proactive approach to ensuring operational excellence and excellent customer service. You will work...
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Saudi Food Service Director
1 day ago
Riyadh, Ar Riyāḑ, Saudi Arabia Azzad Saudi Company Full timeJob Overview:Azzad Saudi Company is seeking a seasoned Saudi Food Service Director to lead our Quick Service Restaurant operations. As a director-level position, you will be responsible for driving business growth, improving operational efficiency, and maintaining high-quality customer service standards.With a strong focus on customer experience, you will...
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Enterprise Customer Engagement Director
3 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia CARE Full timeCARE is seeking an Enterprise Customer Engagement Director to lead our Digital Innovation program in EMEA. As an Enterprise Customer Engagement Director, you will be responsible for developing C-suite and line-of-business relationships with leading innovators within customer organizations.You will work closely with sales leadership to identify and qualify...
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Service Delivery Director
4 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia tabby Full timeWe are seeking a highly experienced Service Delivery Director to lead our customer support operations at tabby and drive service excellence.This strategic role will be responsible for developing and implementing service delivery strategies that meet or exceed customer expectations, while also ensuring alignment with organizational goals and objectives. The...
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Customer Service Director
4 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia شركة درعه للتجاره Full timeCompany OverviewAt شركة درعه للتجاره, we strive to deliver exceptional customer experiences that drive loyalty and retention. Our mission is to foster a culture of service excellence that sets us apart from the competition.
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Director of Service Excellence
4 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Qiddiya Investment Company Full timeWe are looking for a Director of Service Excellence to drive customer satisfaction and engagement at Qiddiya Investment Company. As the Director-Customer Experience, you will be responsible for leading the development and execution of a comprehensive customer experience strategy that aligns with our business goals and growth objectives.About the Role:This is...
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Service Excellence Director
4 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Morni | مرني Full timeAbout the Job:We are seeking a highly skilled professional to join our team as a Service Excellence Director. In this role, you will be responsible for overseeing and improving our customer service operations to ensure exceptional customer experiences.Key Responsibilities:Develop Strategies: Develop strategies to improve customer service operations and...
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Global Customer Support Director
4 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Johnson & Johnson Full timeAbout the RoleWe are looking for a highly motivated and experienced professional to fill the position of Global Customer Support Director. As a key member of our leadership team, you will be responsible for developing and implementing strategies to drive customer satisfaction and loyalty.You will lead a global team of customer support professionals,...